Primary Roles:1. Procurement: - Source and purchase facilities-related materials and services. - Manage vendor relationships and contracts. - Ensure compliance with company procurement policies.2. Property Management: - Oversee maintenance, repairs, and renovations of company facilities. - Manage property leases and ensure compliance with terms. - Coordinate with landlords and property managers.3. Manage Support Staff: - Supervise and coordinate activities of drivers, janitors, security personnel, box makers, flight and fulfillment support staff. - Ensure adequate staffing and scheduling. - Conduct performance evaluations and provide feedback.4. Project Management: - Plan, execute, and monitor facilities-related projects (e.g., renovations, moves, equipment installations). - Ensure timely completion, budget adherence, and quality standards.5. Office Administration: - Oversee day-to-day office operations, including reception, mailroom, and supply management. - Ensure a safe, secure, and efficient work environment. - Coordinate travel arrangements and logistics -Maintain office supplies and inventory•Secondary Roles1. Budgeting and Cost Control: - Manage facilities-related budgets and expenses. - Identify cost-saving opportunities and implement efficiency measures.2. Compliance and Risk Management: - Ensure compliance with company policies, industry regulations, and legal requirements. - Identify and mitigate potential risks and liabilities.3. Communication and Collaboration: - Liaise with various departments (e.g., HR, IT, Operations) to ensure alignment and support. - Communicate facilities-related information to employees and stakeholders.4. Continuous Improvement: - Identify areas for improvement and implement changes to facilities processes and procedures. - Stay up-to-date with industry trends and best practices.

1. Manages the SGS service team including the housekeepers, gardening andsecurity, artisans, air-condition technicians.2. Carries out regular checks and maintenance needs on all technical parts ofthe buildings and makes sure everything is in order3. Reports damages and malfunctions in and at the building and its premisesto management on time and resolves it accordingly.3. Liaising with public service providers (Electrical power, water supply, fireservice, waste management) in connection with their services to the officesand ensures timely payment of these utilities4. Supervises and coordinates the security, follows up on the activities of thesecurity company and cleaning services, reports failure to management andproposes5. Checks and advises management on the adherence of regulations of theoffice building and provides recommendations to management whenneeded.6. Ensures health and safety, firefighting and security precautions andadvises members of the office building accordingly.7. Organizes training on service mentality, technical and mechanical courses,writing and speaking, ecology (separate waste management, composting),health and hygiene, first aid, etc.

1. Handle customer inquiries and resolve issues via phone, email, or chat.2.⁠ ⁠Provide product and service information to customers.3.⁠ ⁠Troubleshoot and resolve technical issues with telecommunications services.4.⁠ ⁠Process orders, activations, and changes to customer accounts.5.⁠ ⁠Address billing and payment concerns.

1. Assisting the Estate Officer/Assistant in conducting Estate managementresponsibilities such as inspection of residential houses and offices.2. Rendering of valuation services.3. Hospitality management services.4. General administrative duties.5. Preparation and registration of works orders.6. Processing of works orders for payment.7. Deposition and collection of correspondences from various departments8. Preparation of Asset Register.9. Determination of rent and rent reviews10. Property maintenance/ Facilities management