Daniel Baker Email & Phone Number

Nairobi County, Kenya

Durban, Kwazulu Natal, Za

Fareham, England, Gb

London , Gb

We are Roma Black. The global specialist talent partner that connects exceptionalpeople. We match exceptional people to exceptional opportunities.Over the last few years, we’ve firmly planted ourselves as a credible specialist recruitment partner, making waves in each of our industries: Tech, Design, Engineering, and Professional Services.Our goal as a brand is simple: to stand out as a unique, specialist company that is results-driven and focused on providing the best possible service for the talent and partners that we work with.We're hot on what we believe at Roma Black, and our values are what drive us to be exceptional. We care deeply about creating a diverse and inclusive workforce across the globe, and empowering women and people from diverse and minority backgrounds to succeed in their careers is a huge part of what we do.The thing that makes us different is our passion to perform; our passion to get it right. We understand that no two businesses are the same, and no two professionals are, either.We listen, we partner, and we deliver.

Bristol, Gb

Drove business growth and innovation through strategic initiatives and customer-centric solutions. • Designed and implemented a gamification solution to boost engagement and drive performance. • Spearheaded the introduction of omnichannel capabilities, including WhatsApp, enhancing customer experience and accessibility. • Developed and delivered a successful coaching campaign, fostering skills growth and boosting team effectiveness. • Collaborated cross-functionally to identify new opportunities, improve processes, and support organizational goals.

Perth, Perthshire, Gb

Led and managed our outsourced operations in the Philippines in partnership with a BPO provider, overseeing 350+ advisors. • Delivered against all key metrics, driving performance, efficiency, and quality. • Fostered a strong, collaborative partnership with the BPO, ensuring alignment on goals and culture. • Focused on advisor development, engagement, and creating a high-performing, people-first environment. • Successfully implemented strategies to improve operational excellence and drive sustainable results.

Perth, Perthshire, Gb