Daniel Barrasso Email & Phone Number

Bonita Springs, Florida, United States

• Remediated “late” vulnerabilities on 6,500 workstations across 550+ locations in the US and Canada.• Deployed monthly patches, scripts, and fixes using SCCM, Splunk, and Rapid7 Insight for deployment/reporting/scanning, serving as the primary point of contact for remote access and remediation.• Reduced “late” vulnerabilities from tens of thousands to zero within two months, maintaining zero late vulnerabilities in monthly reports throughout employment.• Trained service desk staff and collaborated with the Security team to streamline processes and automate tasks using various tools.• Participated in all daily/weekly Team meetings, Change Request Meetings and served as lead on a Proof Of Concept for Tanium that was done by my team to implement a this solution to wrap all tools into one solution in an effort to streamline the patching process.

Ashburn, Virginia, United States

• Cleared backlog of several thousand Jira Issues and implemented new procedures utilizing Jira Query Language to prevent any further backlog of tickets.• Ensured all systems across the organization remained compliant to PCI Standards.• Automation and deployment of various scripts, updates, and software as needed.• Documentation of all processes and best practices while working directly with the Visa team to ensure the new processes aligned with their best practices.• Asset management/collection project and migration of all physical Verifi systems to Visa VM’s.

Providence Ri

• Website design and creation.• Network design and implementation for both systems as well as studio equipment utilized for recording professional quality music.• Podcast studio design and implementation for all audio/video solutions and various other tasks required to allow the organization to function securely as a record label.

New York, New York, United States

• Penetration testing of internal/external networks and web apps utilizing Kali Linux as well as several other tools for information gathering, port scanning, vulnerability assessment and exploitation.• System hardening and testing utilizing InsightVM for a fully managed 24/7/365 client.• Remote management for a team that conducted various assessments, penetration tests as well as Red Team Engagements for a Hawaii based client that required our services year-round.

Wakefield, Massachusetts, United States

• Managed small to medium sized clients in various industries from a fully cloud based environment, including migrations from on prem desktops/servers/phone systems to our hosting provider where we virtualized all systems utilizing VMWare.• Site visits to clients to be a point of contact for any internal office issues that required an on-site engineer for repair/support• Remote support direct to clients as well as field engineers requiring escalation assistance.• Assisted in the penetration test required by the hosting provider in order to obtain their SOC Compliance Certification

Boston, Massachusetts, United States

• On-site support for internal users for the organization during a systems upgrade/migration for all servers and routing appliances• Implementation and design of network appliances as well as servers/workstations• Vendor management and project management for various tasks performed to get to the point of rolling over to the new network infrastructure.• Network administration/troubleshooting throughout the upgrade to ensure minimal downtime while performing system upgrades.

Watertown, Massachusetts, United States

• Core support engineer providing support to network engineers of clients utilizing the Mimecast solution• Coordination with the implementation and security teams in order to allow our clients to get the most out of the product.• Trained new employees who joined the team which included sitting down and going over standard calls and support issues, best practices and allowing these engineers to shadow me for a week to listen on on live support calls.• Successfully maintained the highest volume of answered calls/emails and closed cases on the core support team from my second month with the organization through my last month.• Created documentation related to more complex solutions such as regexes, email holds for inbound and outbound messages, MX Record configuration and best practices for escalating issues to other support teams.

Boston, Massachusetts, United States

• Assisted with moving the organization and all technology associated with it from one location to next• Site to site VPN establishment, SCCM image creation and deployment, phone system integration and configuration and more.• Worked directly with the Penetration Testing team as well as the executives to ensure all users had access to resources and answered any questions related to new solutions that had been implemented during the move.• Help Desk support for connectivity and application support as needed.

Boston, Massachusetts, United States

• Internal remote support engineer with the highest volume of closed cases from my second month that was maintained throughout my employment with the organization.• Escalation support to all field engineers as well as field service work for bigger, more long term projects• Backup and disaster recovery implementation utilizing Axcient’s BDR solution.• Various industry specific application support for a wide array of industries from architectural design to data analytics.• Documentation of best practices and training of new internal (remote) and field engineers who joined the organization while employed with NSK.