Daniel Beaton Email & Phone Number

Paris, France, Fr

Identify, plan and deliver technology projects that can help the company meet its digital acceleration/transformation goals.Determining project requirements and goals, defining the scope of the engagement and planning timelines.Working closely with technical teams to ensure towards smooth delivery of solutions

Melbourne, Victoria, Au

· Provide moderate technical support for all aspects of physical/virtual infrastructure and critical systems at the facility level. Maintain assigned systems by continually reviewing assigned infrastructure to make recommendations and assist in hardware replacement and upgrades.· Provide periodic software updates based on system performance and trends. Researching and updating all devices for needed software, to correct issues, add needed features or patch for security vulnerabilities.· Perform technical writing of policies, procedures and configuration of systems by authoring, updating and maintaining all related documentation.· Assist or Lead troubleshooting all end user problems related to assigned Infrastructure platforms. Collaborate on incident tracking and reporting with cross functional teams to improve customer experience.· Follow or Lead Quality Management processes to ensure all systems are in compliance and appropriate documentation in place as specified by established quality management guidelines. Follow approved procedures and change management processes as defined in the quality management system, provide direction to others as needed.· Provide moderate support for data center recoverability and high availability operations. Establish and routinely test recovery procedures for responsible systems.· Provide moderate configurations following approved procedures to maintain current security practices on all assigned systems.· Provide fundamental configuration, management and monitoring support for systems. Monitoring of log files of assigned systems to identify reported anomalies and important system data utilizing any tools necessary

Melbourne, Victoria, Au

Miami, Fl, Us

• Tier 3 engineering support of critical operation incidents as needed.• Lead Tier 3 engineer of riverbed environment.• Work closely with other IT Departments, Enterprise Architecture, Security, Systems.• Deployed network designs of site refresh, new office build-outs, domestically and internationally.• Lead Data Center Engineer, support and configure devices, including creating implementation plan, playbook, configuration drafts of individual projects. Migrated EoL collapse core to our new architecture consisting of Nexus 9K, 7K, 5K, 2K ASR1001 and ISR4451.• Configured and installed Cisco small branch routers with DMVPN in a hub and spoke environment. • Support the LAN and WAN infrastructure for campus, remote office and Data Centers.• Lead Engineer managing F5 BIG-IP 4000 & i5800 LTM/APM & GTM. Currently migrating to a new built DMZ from F5s 4K to the new i5800s. • Manage/Configure Cisco ACS TACAS Server.• Multi-device modification of routers and switches configurations via Solarwinds NCM module. • Responsible for IP Management using Solarwinds IPAM to ensure all allocated subnets in the network are within standards and documented. • ATT VPN circuit troubleshooting, turn up and upgrades.• Responsible for project lifecycle methodology including the creation of project plans, charters, budgetary estimates, and EDP (Engineering Design Package) for network deployment and documentation. • Lead projects and coordinate with various technical departments and project managers to ensure key resources are engage to deliver successful solutions following best-practice & ITIL standards.• Lead cloud network engineer Azure, working closely with Enterprise Architect to design and implement best practice solutions. (Express-Route private and public peering, virtual gateway configuration, vnets, resource groups, route-tables, urd, nsgs, among other).• Working with our team doing a PoC for SD-WAN solution, using Cisco Viptela vEdge and Riverbed steelconnet.

Us

• Core backbones devices include Cisco XR 9000 and 10000, Cisco 7600, Distribution layer is composed of 6500 series switches, connecting gig ports and BGP peering for major customers prefix advertisement like Google, Facebook among many others, into the core border devices. • Switch platforms includes Cisco 3500 and 3700 series, Force10 and Brocades for customers Managed Routing Services. Peering platforms include Brocade MLXE-series. Access layer switches include • Force10, Cisco 3750 as well as Nexus switches for customer facing devices in which responsibilities include help customer troubleshoot their connected Nexus devices with the access layer switches. • Responsibilities on IP layer 3 devices, includes but not limited to, GLBP, HSRP, BGP troubleshooting and configuration. • Troubleshooting of BGP path selection, verification and modification of route-maps, local preference and communities. BGP configuration of new peers and prefix list. Latency and packet loss troubleshooting and verification. • Routing issues troubleshooting with the use of bi-directional trace routes, extended pings, ECT. Access layer not limited to configuration of VLANs and port assignment, placing policy-map for bandwidth control. Troubleshooting of STP issues, modification of bridge priority or port cost, duplex mode and speed configuration. • IPv6 troubleshooting and configuration. Among other high-level troubleshooting of routing issues for specific subnets. IPv6 configurations on BGP peering customers and backbone transit routing. • MPLS Layer 2 troubleshooting, IS-IS knowledge and troubleshooting. • Fiber transport device configuration and verification of cross connects and alarms on rates of OC192, OC48, OC3, OC1, DS1, etc, as well as troubleshooting using facility and terminal loops, among other troubleshooting methods in Ciena, Fujitsu, Alcatel or other vendor DWDM or Multiplexer fiber transport devices.

Fort Lauderdale, Fl, Us

NOC Analyst Lead• Core backbones devices include Cisco CMTS, UBR, 7200 and 7600 series routers, 4500 and 6500 series Catalyst switches, multicast troubleshooting. • 3400 Series Switches with fiber ports acting as IDF (intermediate distribution frame), responsibilities include trunking ports, labeling interfaces and IDFs, configuring Vlan, adding/removing policy’s for IPTV, VoIP and DATA, administratively turning up/shutting down ports, configuring SVIs.• Smart switch devices (Netgear/Linksys) upgrading internet speeds, verifying speeds, assigning ports to Vlan.• Wave 7, Calix, Motorola and Alcatel ONT troubleshooting and provisioning remotely on their respective chassis, rebooting ONTs, labeling ONT, assigning services to ports, services assigned to ONTs’ include IPTV, VoIP, and DATA.• Adding/removing accounts, devices and packages from Minerva servers, provisioning IPTV boxes on Minerva servers, web-in devices, troubleshooting IPTV Boxes issues.• Adding and removing cable modems from DHCP server, provisioning modems, using boot files for MTA devices, CMTS troubleshooting.• Phone provisioning on ONTs and Metaswitch, confirmation of ported phone numbers on level 3’s portal. Labeling Adit devices and Adtrans, voicemail and call forwarding configuration on a Metaswitch.• Use of Solarwinds as monitoring tool. RT ticketing system for opening, assigning, working, resolving and closing trouble tickets.

Madrid, Es

NOC Team Leader• Team Leader manage work performance of NOC engineers during shift, first level of escalation for operators, and for customer related issues, direct interaction with NOC manager and supervisor. • Among other duties direct escalation to appropriate support group. Analyze and orient shift operators of current incidents during shift.• Troubleshoot incidents as level 2 and 3.• NOC acceptance process, commissioning support, provisioning support & testing support of services implemented. • New Employee training• Review global/local ticket queues and assign tickets to operators• Review tickets for quality control before closing• Update Monthly ticket report• Update and send Passdown (Mon – Fri)• Provide advanced technical support to operators• Provide problem resolution within the NOC• Escalate tickets when applicable• Monitor operator absences/tardiness• Direct interaction with Service Account Managers for escalations within the company.

Madrid, Es

• Proactive monitoring and analysis of network performance and network incidents for all of Telefonica Global customers’ network infrastructures in Latin America. • Ticketing System Remedy BMC to create and assign tickets, as well as using the proper documentation.• Monitor network element alarms using Orion Solarwinds. • Identify and reporting incident to the correct local provider; start the initial troubleshooting process while taking ownership of WAN network environments to resolution while properly documenting all work activity in the ticketing system.• Create Sigma Ticket .• Assist either clients or providers with configuration issues, initial, ongoing or final troubleshooting of different network problems from an ISP, WAN to LAN and WAN to Cloud perspective.• Provide Customer Service, maintain the clients inform with periodic updates of ongoing escalations within the company or from local providers. Responsible for proper escalations within the company or to other organizations (e.g. local provider’s or clients’ NOC).• The use of Topology tables in order to provide a clear understanding of situations; e.g.: while placing a loop or isolating errors on a circuit, or correcting possible configuration issues.• Provide a clear Reason for outage to the clients.• Troubleshooting support for BGP routing incidents, MPLS, Clear Channels, ATM, Frame relay, transmission circuits, with the assistance of network topologies and the respective provider’s.• Customer and Core Network support (IP/Ethernet/clear channels). • Customer Premises Equipment management consists for all customer site of Cisco routers 2800 series. • Use of Looking Glass Tool to access ( PE) Provider edge equipment and Passports; Juniper Router M40e; Cisco Catalyst 4507r, Nortel, among others, in order to isolate network alarms. • Perform troubleshooting tasks for connectivity, speed, and packet loss issues (network performance issues). • Meet SLA requirements for all customers.

Bachelors Science, Information Technology

Technical Degree, Cisco Certified Network Professional (Ccnp)

Aa, Information Systems Technology

Network And System Administration/Administrator