Daniel Bednarz Email & Phone Number

New York, New York

Maintain highest level of technical support and management I.T. assets and data for a wide area network consisting of 60+ laptops/netbooks, 145+ PCs, 20+ Macs and 90+ servers. Maintenance and management of server backups, physical and virtual servers. Work closely with the Network Manager and CIO regarding industry trends for best practices in information technologies and make critical technology decisions based on comprehensive research.• Troubleshoot technical issues for end users on PCs, Macs, laptops and tablets• I.T. asset management using Mobile Asset, Asset Tracker and HP Web Jetadmin• Remote technical support using Teamviewer, Remotely Anywhere, VNC, GoToAssist and Systems Management Server (SMS)• Provisioning, managing and troubleshooting cell phones using Goodlink and Blackberry Enterprise Server• Management of WAN server backups using Symantec Backup-Exec (Physical Servers) and Veeam (Virtual Servers)• Network monitoring of endpoints, servers and applications using ipMonitor• Maintenance of 90+ virtual and physical servers at datacenter and several remote offices • Updating physical and virtual servers with in deployment of patches using Patchlink• Management of multiple Exchange 2003 and 2010 email servers in remote locations• Design and implement intranets using Windows Sharepoint Services 3.0• Configuring and managing Active Directory, Group Policy and Domain Controllers in a Windows 2003 and 2008 mixed-mode environment• Management of Citrix Presentation Server infrastructure (Application virtualization hosting technology)• Configuring and managing virtual servers using VMWare on NetApp and IBM 3500 Series Storage Area Networks (SANs)• SPAM and encryption email filtering using Google Postini• Email archiving using Symantec Enterprise Vault• Supervisor and project manager for IT Help Desk Team

Kingston, New York

Development, implementation and management of a corporate intranet across a Wide Area Network that consists of 7 skilled nursing facilities, 2 rehabilitation centers and 3 corporate offices throughout New York State.• Implemented dynamic applications and features using Javascript, PHP, and SQLite programming languages as well as other web technologies.• Customization and management of corporate Search Engine using the Google Mini Search Appliance which accesses 50,000+ documents• Designed, developed and managed Internet websites for 4 Skilled Nursing Facilities for Healthcare Associates.• Streaming audio and video on the corporate Intranet using Windows Media Services 9 (Windows Server 2003).• Audio/Video editing and encoding using software such as Cyberlink Power Director, Windows Media Encoder, Adobe Premiere Elements and other various media converters.• Configuring & Performance Tuning of IIS 5.0 Web Server and Windows Media Services 9 for corporate Intranet.

Kingston, Ny

Provided I.T. support for end users and assisted the Systems Administrator in troubleshooting network and server issues. Managed and provided support for various custom Access databases for facilities throughout the Wide Area Network.• Daily Server Maintenance and Backup using Brightstor Arcserve Backup Manager & Veritas software.• Provided desktop user support utilizing remote access technology across a Wide Area Network that consists of 680+ users.• Provided I.T. support for SNF (Skilled Nursing Facility) billing software and resident account management software.• Management of users in Windows Active Directory & Exchange environment.• Application of A+ & Network+ Certified techniques in workstation and network troubleshooting.• Installation/Removal/Repair of Network, Workstation and laptop hardware.• Assisted in setting up and customizing a Helpdesk system for I.T. issues attached to the corporate Intranet.• Workstation and laptop image management and distribution using Ghost and Acronis.• Monitor and troubleshoot server issues in a Windows 2003 WAN environment consisting of 26 servers. (2 Terminal Servers; 1 Media Server; 1 Exchange Server; 9 PDC; 1 BDC; 1 Web Server; 11 File Servers)• Designed, implemented and managed Resident Entry Log system with network user security features (integrated with Active Directory) using Microsoft Access.