Daniel Beecroft Email & Phone Number

Birmingham, United Kingdom

Closely working with our clients to ensure client satisfaction, further building on relationships with our existing clients and growing out accounts, as well as building up relationships with new clients. Ensuring we provide continued high levels of service to all our clients.I manage a portfolio of international clients and have further developed business with clients year on year.

• Handled all aspects of projects, including preparing quotes, purchase orders and invoices, planning and set-up stages, scheduling, booking resources, quality assurance, providing status reports and delivery.• Established the most suitable resources for projects and liaised closely with them to deliver projects on time and within budget.• Managed project costs effectively to meet financial targets for profit margins.• Documented all project-specific processes and guidelines, including any approved resources, glossaries, workflows, client requirements and technical information.• Worked as a team with other Project Managers on bigger projects and clients as well as working on new prospects with the Business Development Manager.• Managed clients’ needs and expectations, responding as required to a number of clients from different industries, agencies and private individuals.• Established and developed relationships with existing and new clients, including setting up and leading regular conference calls.• Used CAT tools, SDL Trados 2007, Studio 2011, to align, analyse, prepare and clean up various file types and set up and maintain translation memories.• Increased legal client base and developed and priced the additional services they require, including certification services.• Learned to use new systems and software packages efficiently and used FTP sites regularly.• Maintained and updated client and resource databases and helped recruit new translators.

• Checked corrected translations against the annotated original, identifying problems and ensuring they were solved, and inserted diagrams and tables.• Prepared certificates and dispatched the final deliverables following client requirements.• Occasionally scan checked original translations for any errors.

Ma, Applied Translation Studies, Merit

• Led a team of translators in a project, briefing translators, setting deadlines, managing workflow and problems, liaising.

Ba (Hons), Major French Minor Management Studies, 2:1

• Developed spreadsheets, databases and web pages and a very good knowledge of Microsoft Office. • Further improved language skills.