Project Manager
Current• Coordinate translation projects throughout all the phases of the customer cycle, from customer enquiry to final project delivery, understanding customers’ work environments and needs.• Deliver projects to client expectations and achieve the optimal profitability of the projects.• Communicate effectively, both verbally and in writing, with clients and internal team members.• Analyze the customers’ documents and assign them to the most suitable supplier.• Perform quality checks… Show more • Coordinate translation projects throughout all the phases of the customer cycle, from customer enquiry to final project delivery, understanding customers’ work environments and needs.• Deliver projects to client expectations and achieve the optimal profitability of the projects.• Communicate effectively, both verbally and in writing, with clients and internal team members.• Analyze the customers’ documents and assign them to the most suitable supplier.• Perform quality checks at various stages of the process to ensure quality and accuracy.• Plan projects and implement best practices and processes.• Identify project/process improvement opportunities and work on improvements.• Ensure project delivery on scope, schedule, and budget.• Closely monitor and control project financials through budgets, invoicing, and change orders.• Work closely with all involved functions in the organization to agree on project scope through the project.• Negotiate deadlines and rates with suppliers.• Create and update translation memories and term bases.• Ownership of customer feedback/complaints and ensuring consistent investigations, root cause analysis and clear communication.• Close collaboration with customers, account managers and translators/linguists.• Organization and monitoring of overall workflow processes and timelines including service delivery (quote, translation, revision, review and other linguistic services). Show less
