Daniel Beynon Email & Phone Number

• Lead the Architecture & Engineering teams that support the Equinix Global Enterprise Network infrastructure.
• Lead the development of innovative network architecture and operational processes and tools from concept to delivery with a focus on new technologies.
• Accountable for delivering best-in-class network performance, availability and resource utilization, including all operational aspects of service provisioning, repair, upgrades, and maintenance of existing/future.
• Establish best-practice methodologies for incident and problem resolution in a global, 24 x 7, high-volume, high-availability, critical production environment, based on metrics-based KPIs.
• Manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks.
• Mentor, manage and motivate a high-performing team of senior professionals and set clear priorities to achieve department goals and KPIs.

• Manage Equinix Global Technical Services global procurement and financial team and all related operational processes.
• Maintain healthy cross functional engagement with Finance functional teams, and ensure all significant purchases / ‘deal day’ procurement activities are staffed and supported appropriately
• Manage analyst resources supporting completeness, accuracy, troubleshooting, analysis, and reporting of all financial transactions and data sources
• Direct program management responsibilities for all strategic projects related to driving financial efficiencies and operational health for Global Technical Services
• Review monthly actuals tracking sheets, in progress transactional data, and known planned and unplanned costs to identify discrepancies and potential risks and issues
• Produce and publish monthly budget to actuals reports and conduct monthly readout for Executive Leadership and stakeholders.

Raleigh-Durham, North Carolina Area

• Ensure advanced services delivery from 100+ employees to a Tier 1 US mobility service provider. Responsible for optimized operational excellence of over 15,000 devices spanning across Network Management, Mobility, Data.
• Service delivery covers the reactive, performance, solution validation and proactive optimization components.
• Manage all aspects of the overall P&L generating 135+ Million in revenue / yr.
• Define and execute Strategic direction of the services team
• Responsible for leading a service delivery team of 100+ resources, consisting of directors, managers, senior network consultants, engineers and program / project managers.
• Lead innovation initiatives across Cisco to enhance service delivery into Service Provider accounts.

Raleigh-Durham, North Carolina Area

• CISCO SYSTEMS, INCLead Network Availability Consulting Engineer - Network Availability ServicesLead a team responsible for network availability consulting services in Enterprise IT accounts. Focus on developing formal.
• Consulting services encompasses the Network design, Network management toolsets and operational processes. (PDIO)
• Deliverable is a conclusive assessment comparing the customer practices to Cisco best practices (FCAPS/ITIL)
• Ongoing consulting and technical leadership to manage various projects identified in the assessment
• Authors Cisco design, and operational best practices used Company wide

• Manage the Daily operation of Kaiser NC Network Services covering 13 sites utilizing 20 engineers in 4 divisional groups; Desktop Engineers, Server Engineers, LAN/WAN Engineers and Telecomm engineers.
• Microsoft Server NT network consists of 58 servers
• Facility LAN networks consist of Cisco Catalyst architecture
• Enterprise WAN network consists of Bellsouth Fiber NMLI 10MG Ethernet circuits running OSPF/EIGRP protocols.
• Supervises staff to include interviewing, hiring, training, scheduling, evaluating, disciplining, and terminating.
• Plans, designs, configures, implements and supports communication networks to support the NC region.

• Manage overall daily operation of a 7 X 24 internet technical support organization included 16 engineers
• Responsible for the hiring and training of all engineers in the organization.
• Develop all troubleshooting procedures implemented by the organization.
• Receive all internal escalations and drive major issues to resolution.