Daniel Bird Email & Phone Number

Responsible for executing a project plan, & serving as a liaison for internal customers, third party vendors & senior management.• Completes work assignments by following procedures & policies, & using data & resources; collaborating w/ others to address business problems; adhering to established priorities, deadlines, & expectations; communicating progress & information; occasionally identifying & recommending ways to address improvement opportunities; & escalating issues or risks as appropriate.• Manages projects of medium size or complexity, or components of a larger project.• Develops & executes project plans which include schedule & resource forecast.• Manages project financials.• Manages project performance (e.g., on time, on budget, w/in scope & w/ quality) & provides input & justification for costs & budget impact.• Manages project activities related to organizational change management as defined by the project.• Ensures adherence to established processes & policies (e.g. SDLC &, Kaiser standards).• Leads the allocation of resources, scheduling & tasks assignments by following proper project management practices.• Manages the work of project teams.• Promotes project vision & objectives w/ project team.• Delivers individual performance feedback to team members.• Monitors project risks w/ guidance from a more senior Project Manager & escalates when appropriate.• Ensures the alignment, buy-in, & coordination of diverse project stakeholders by building rapport w/ internal customers, third party vendors, & senior management.• Identifies & works closely w/ key stakeholders.• Provides insight to key stakeholders & project sponsors by developing project goals, setting the prioritization of deliverables, discussing involvement of business processes (e.g. project change management, communication) & facilitating decisions necessary for project delivery.• Communicates tough issues to stakeholders & keeps an independent opinion.

Pasadena, Ca

• Assist Project Manager in creating and distributing various project documents (eg, developing and publishing project deliverables, documents, budgets, and other reports).• Monitor RPM and assist PM with updates (eg PSR, Financial forms, CTMs, Resource Allocation)• Maintain Financial Tracking tool including resource/cost tracking, forecast and GL reconciliation• Track and reconcile project SOWs, RFAs and Vendor Contracts including invoice reconciliation with OneLink• Prepare, submit and track Purchase Orders through OneLink• Provide Clarity RPM Resource reports (as required by the PM).• Assist PM with ad hoc reporting requirements for IT-Oversight (ie, regulatory or business mandates).• Develop and maintain project document library.• Coordinate and Participate in project team meetings and assist in documenting/updating action items, issues, risk tracking, user requirements, change management, and project schedules.• Propose alternative solutions to identified gaps and obstacles in current project initiation and reporting processes.

Canoga Park, Ca

• Manage multiple departments consisting of programmers, print operators, mail coordinator, various assistants, fulfillment personnel, shipping/receiving clerk, data collection operators and customer service team• Made decisions for all print production from creation of product to delivery to the post office. • Assist with budget• Manage payroll• Responsible for decisions regarding production related projects and/or processes• Managed inventory, ordering stock and production of a cost effective product• Acts as facilitator between departments answering questions concerning customer accounts, ranging from billing to programming • Assist with company related issues and troubleshooting• Work with vendors in answering/resolving any open items or questions. • Plan and facilitate meetings• Coordinate benefits and discipline with corporate human resources department• Interview/hire new staff and perform annual performance evaluations

Canoga Park, Ca

• Responsible for the weekly service of all reminder (direct) mail programs.• Maintained and provided service for several client accounts• Managed multiple Account Managers and Setup Coordinators.• Coordinate benefits and discipline with corporate human resources department• Interview/hire new staff and perform annual performance evaluations• Handled escalated customer service issues• Worked with other department heads to solve intradepartmental issues and set procedures.• Worked directly with top management to set department deliverables.

Bachelors, Systems Operations Management

The program focuses on developing skills for problem solving, critical thinking, communication and the use of constantly changing.

Associates, Accounting