Daniel Bloomfield Email & Phone Number

Coleshill

Coleshill

London, Greater London, United Kingdom

Warwickshire

Worked in the force Operations and Communications Centre. Managing incidents from the initial call to coordinating the appropriate response by police and other agencies where necessary. I began as a communications officer, handling emergency and non-emergency calls, and then progressed to be a controller, managing the incidents and response for a geographical area. Both roles included the following duties:- Handling 999 calls and grading them for response according to urgency- Handling non-emergency calls from the public and other agencies - Recording incidents and reports on command and control system - Efficiently convey information relevant to a situation from a caller to responding officers and anticipating the needs of both callers and attending officers and tailoring questions accordingly- Carrying out intelligence and database checks to build a bigger picture around an incident and identify risks- Offering reassurance and safety instructions to callers in distressing situations - Coordinating police response to incidents with consideration to minimising risks, maintaining officer safety and making the most of specialist resources; dog handlers, helicopter and officers with specific skills- Updated command and control system, in a professional manner, throughout the duration of an incident to create a comprehensive record of the incident for use throughout criminal investigations- Maintaining an even distribution of resources across a geographical area to minimise response times to incidents - Confidently make time critical decisions in high pressured situations