Daniel Boateng

Daniel Boateng Email and Phone Number

Account Executive @ CoStar Group
Virginia, United States
Daniel Boateng's Location
Henrico, Virginia, United States, United States
Daniel Boateng's Contact Details

Daniel Boateng personal email

n/a
About Daniel Boateng

With a foundation in Homeland Security from Virginia Commonwealth University, my role at The Home Depot merges technical acumen with a commitment to customer satisfaction. Leading with a 95% customer satisfaction rate, I address technical support inquiries, engage in proactive risk management, and drive issue resolution through collaborative team efforts.My CompTIA Security+ certification underpins my approach to secure, effective product support. By conducting training sessions and developing support documentation, I contribute to a 15% improvement in team efficiency. These initiatives reflect my values of reliability and continuous improvement, aiming to elevate the customer experience and product reliability.

Daniel Boateng's Current Company Details
CoStar Group

Costar Group

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Account Executive
Virginia, United States
Website:
costargroup.com
Employees:
9952
Daniel Boateng Work Experience Details
  • Costar Group
    Account Executive
    Costar Group
    Virginia, United States
    View
  • The Home Depot
    Product Support Specialist
    The Home Depot Apr 2024 - Present
    Atlanta, Georgia, Us
    • Provided robust technical support to ensure prompt issue resolution, coordinating with specialized teams to addresscomplex technical challenges effectively.• Enhanced cybersecurity by identifying system vulnerabilities, implementing advanced protocols, and maintainingcompliance with industry regulations.• Directed the assessment and deployment of innovative tools to enhance network infrastructure, improving overallsystem performance and user experience.• Administered Active Directory systems, managing secure user access and enforcing strict access control measures touphold cybersecurity standards.• Delivered responsive technical assistance for software (Windows, Office, VMware) and hardware (desktops, laptops,tablets, and Macs), ensuring seamless functionality across devices.• Maintained meticulous documentation of customer interactions and resolutions in ServiceNow, enabling compliance,security tracking, and process optimization.• Proactively identified, resolved, and escalated technical issues, restoring functionality promptly while mitigating risksfor corporate associates.
    View
  • Costar Group
    Account Manager
    Costar Group Feb 2022 - Mar 2024
    Washington, Dc, Us
    Conducted business development activities by scouting new business opportunities and recognizing upsell and renewal possibilities within the existing customer base, utilizing comprehensive CoStar Group market dataCultivated and sustained client relationships as a trusted advisor for their strategic marketing initiatives, resulting in revenue growth. Developed expertise in digital advertising strategies, multifamily real estate, and market trends within assigned territory. Collaborated with cross-functional teams to drive sales revenue and ensure exceptional customer service. Prioritized customer satisfaction by establishing strong client rapport through regular and value-added communication, sharing market insights, and proposing solutions aligned with client objectives.
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Daniel Boateng Skills

Security Plus Tenable Nessus Microsoft Office Management Microsoft Word Project Management Research Splunk Public Speaking Security Customer Service Management Customer Service Ness Issow Rmf Microsoft Powerpoint

Daniel Boateng Education Details

  • Virginia Commonwealth University
    Virginia Commonwealth University
    Homeland Security

Frequently Asked Questions about Daniel Boateng

What company does Daniel Boateng work for?

Daniel Boateng works for Costar Group

What is Daniel Boateng's role at the current company?

Daniel Boateng's current role is Account Executive.

What is Daniel Boateng's email address?

Daniel Boateng's email address is db****@****adt.com

What schools did Daniel Boateng attend?

Daniel Boateng attended Virginia Commonwealth University.

What skills is Daniel Boateng known for?

Daniel Boateng has skills like Security Plus, Tenable Nessus, Microsoft Office, Management, Microsoft Word, Project Management, Research, Splunk, Public Speaking, Security, Customer Service Management, Customer Service.

Who are Daniel Boateng's colleagues?

Daniel Boateng's colleagues are Melissa Martel, Mike Follis, Brooke Wasson, Oscar Machuca, Sheldon Steere, Lisa Cronin Plume, Greg Riegler.

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