Developed several SharePoint sites for the Department of Early Childhood Education supporting the review and evaluation of all Pre-Kindergarten sites throughout New York City. • Developed business requirements for several SharePoint sites including the Evaluation Tracker and Reporting Library sites. Developed user documentation and training materials; conducted training sessions. • Consolidated functionality and data from several systems into the Performance Team site improving data access and productivity. • Evaluation Tracker development: o Developed SharePoint forms and workflow to create tracker tickets and then assign and notify evaluators throughout the site evaluation process o Improved remote access for evaluators to input and review data from sites location in all five boroughs o Improved data quality and timeliness of tracking resulting in improved productivity o Enhanced reporting process allow reports to be more easily produced • Reporting Library development: o Created document library containing all past reviews of Pre-Kindergarten sites in New York City o Developed reusable template for storing reviews o Provided ability to easily track reviews throughout the evaluation process o Improved accessibility by consolidating past reviews and providing the ability to sort and filter reviews.

Gained skills in the processes/procedures of an academic Information Technology Department (OIT) through a combination of ‘shadowing’ and ‘hands-on’ tasks. Each week of the 6-week Internship concentrated on a different functional area of the Office of information Technology with a related ‘deliverable’ due at the end of each. • Documented OIT departments, staff, responsibilities and presented findings to OIT management • Researched and evaluated potential new source code repositories • Evaluated internet access, computer labs, and teaching technologies, and the use of Techwalls • Conducted analysis of Help Desks at benchmark colleges to evaluate Muhlenberg's support services • Completed analysis of information technology websites at benchmark colleges • Proposed requirements and design for Media Services Inventory Tracking system • Conducted testing and developed change log for new OIT website; Identified and documented non-web page links • Developed use cases for adding photos to Student Faculty Directory • Worked at Student Help Desk booth during June Advising for incoming Freshmen and parents

Gained hands-on management experience by shadowing the Manager of the Office of Information Technology. At end of project, asked to return the following summer as a business intern.Developed documentation detailing the OIT organization including: • Organization structure, culture and mission statement • Departments, staff, responsibilities, and current projects • Products and services and the functionality of those products and services • Management systems and specialized software • Quality and organizational effectiveness • Change and innovation efforts • Management techniques • Issues and challenges

Three summers as a Junior Counselor. Responsibilities included • Planned and supervised camper activities. Solely responsible for 22 campers for extended periods of time. • Organized and supervised theme days • Provided Sportsmanship skills coaching • Swimming instruction