Highlights:* #2 for all sales goals at EverBank in 2016.* #1 for all sales goals at EverBank in 2015.* Highlighted for outstanding customer service in EverBank's quarterly newsletters, "Bank On It," in 2015 & 2016* Recognized for "living the brand" in EverBank's Championship Circle article, 2nd Quarter, 2016.*Recognized in October of 2015 for generating the most mortgage referrals.*Provided representation for EverBank's products and services at the Jacksonville Jaguars' EverBank Field as well as various monthly marketing campaigns. * Enhancing overall team productivity by coaching bankers in perfecting their sales technique; assisting in training newly hired employees.Responsibilities: Responsible for providing expertise and direction on a wide variety of banking, world markets, mortgage, and wealth management products to a diverse national client base. Consistently exceeding all sales goals with a solution-based, client focused approach. Analyzing current client relationships and maintaining retention. Using phone, email, and online-chat functions to provide an interactive, real-time, enhanced experience for clients. S.A.F.E. registered.

Highlights:* Recognized for ranking in the top 1% (out of 1,400 Sales Bankers) in credit card sales, 5/2014.* Recipient of the "Star Performers" award for ranking in the top 5% in all sales roles, 2013.* #1 (out of 1,400 Sales Bankers) for Total Loan Volume, 2013. * QA Championship Club (Policy Compliance), April and June, 2014.* KDM Championship Club (Customer Service), July, 2013, and April, 2014.* Honored with "Banker of the Quarter" for 2nd and 3rd quarters of 2013.* Recognized as "Banker of the Month" for November, 2012; March, 2013; April, 2013; July, 2013.*Consistent recipient of "Truly Outstanding Performance Award" in Cores, Proxy, Loan Volume, 2012-2014.* Recipient of the "Well Rounded Banker" Award for Sales in November, 2012, and September, 2013.* Recruited to help develop the first Wells Fargo Advisors PMA pilot (focused on high net-worth clients); spotlighted as one of three specialists for assisting financial advisors.* Selected and trained for the Rising Stars Leadership Development Program (approx. 8 chosen out of 144 bankers).* Consistently demonstrating an unparalleled commitment to customer service; adding new customers while maintaining premium service levels with existing accounts (KDM and QA Championship Club).* Enhanced overall team productivity by coaching bankers in perfecting their sales technique; also assisted in new-hire training, including public presentations, recruited to help develop and lead sales competitions for WFCC bankers.*Consistently recognized as a top performing banker in total loan volume, deposit accounts, credit card sales, core solutions, and partner referrals.Responsibilities: Keen ability for assessing financial needs of Premier customers and exceeding all sales goals; consistently recognized as a top performing banker. S.A.F.E. registered. Confident in closing of sales while building lasting and profitable client relationships. Collaborate with management and business partners to expand client base.

Highlights:* Under my leadership, my branch ranked #1 for sales and service, Eastern Region for 2 quarters of 2010.* I led my branch to earn four additional sales awards: Cross-sale, Customer Experience, Credit Cards, Total Points, 2010.* Consistently demonstrated excellence in precision and operations; received the "Accurate Balance Award," 2009.Responsibilities:Managed and coached staff to become an award-winning team. Provided sales leadership and supervised four associates. Directly involved in hiring. Managed daily operations, ensuring accuracy and compliance. Rapidly promoted from initial Teller position.