Daniel Brady Email & Phone Number

Fall River, Massachusetts, United States

Mansfield, Massachusetts, United States

Bristol, Rhode Island

Customer Service• Identified and assessed customers' needs to help them procure the correct product(s).• Managed customer service inquiries.• Resolved product or service issues by clarifying the customer's concerns, expediting correction or adjustment, and completing to ensure a resolution.• Picked and filled orders from stock, packing and shipping orders.Purchasing Agent• Purchased advanced composite products and negotiated pricing.• Maintained and developed… Show more Customer Service• Identified and assessed customers' needs to help them procure the correct product(s).• Managed customer service inquiries.• Resolved product or service issues by clarifying the customer's concerns, expediting correction or adjustment, and completing to ensure a resolution.• Picked and filled orders from stock, packing and shipping orders.Purchasing Agent• Purchased advanced composite products and negotiated pricing.• Maintained and developed inventory levels based on product history and sales forecasts.• Maintained serial records for serialized products. Received and processed stock and materials.• Managed, organized, and cataloged stock in warehouse.Project Manager• Secured bids for materials, labor, and subcontractors.• Developed proposals/issued purchase orders for materials sub-contractors as well as tracking costs, labor hours, and progress.• Problem solved with build team and design team to rapidly solve unanticipated issues. Show less

Bristol, Rhode Island

• Negotiated pricing and purchasing for all materials used to build large high-end custom boats including composite materials as well as marine hardware, electrical, plumbing and custom fabricated parts.• Maintained an inventory of consumable goods and tools for production to continue uninterrupted.• Prepared materials BOM with costing from statement of work and drawings for the bidding process of new projects.• Recorded material usage, labor time, and progress of schedule.•… Show more • Negotiated pricing and purchasing for all materials used to build large high-end custom boats including composite materials as well as marine hardware, electrical, plumbing and custom fabricated parts.• Maintained an inventory of consumable goods and tools for production to continue uninterrupted.• Prepared materials BOM with costing from statement of work and drawings for the bidding process of new projects.• Recorded material usage, labor time, and progress of schedule.• Prepared, coordinated, and communicated price quotes, terms of sale, delivery dates, and service obligations to customers and contractors.• Reviewed new products and stayed abreast of market changes. Show less

Guilford, Connecticut

• Created and developed a service department in Bristol location.• Set-up parts and service department.• Worked with customers to troubleshoot product issues.• Serviced and repaired all Lewmar products.• Maintained a parts inventory that ensured customer products were up and running without delay.• Decided warranty claims.• Helped relocate Lewmar Marine from Bristol, RI to Guilford, CT.• Established a new, larger, and more advanced service department. •… Show more • Created and developed a service department in Bristol location.• Set-up parts and service department.• Worked with customers to troubleshoot product issues.• Serviced and repaired all Lewmar products.• Maintained a parts inventory that ensured customer products were up and running without delay.• Decided warranty claims.• Helped relocate Lewmar Marine from Bristol, RI to Guilford, CT.• Established a new, larger, and more advanced service department. • Supervised two technicians. Show less