Senior Operations Manager
CurrentLeads, supervises, mentors, and assists 14+ senior staff as the Operations Manager and served as the Section Chief of Combat Support, MQ-9 Sensor Operator & Instructor, Resource Advisor. Responsible for the welfare, training, scheduling, and administration for 5+ general staff. Co-manages Inspection Programs. • Spearheaded $1.2M annual budget and advises head leadership on purchases of equipment and services.• Overhauled a $400K budget and programmed $50K for facility maintenance and $10K for Covid-19 mitigation equipment, which boosted safety and morale of the department.• Managed a $15.7M aircraft, ensuring persistent operational standards to support National Security Operations.• Authored eight readiness reports, which were crucial information that ensured the department’s capabilities were accurately related to the highest organizational levels.• Reported $20K General Travel Card (GTC) delinquencies to head staff, tracking 199 accounts, and prepped $9K in credit increases which helped keep deployed members safe.• Helmed an 8-member front office team and enabled the team to receive the 1st quarterly award in 4 years.• Processed $3.68M in contracts consisting of updated training and emergency equipment for the maintenance facilities; resulted in a 3X increase in the department’s training capabilities, ensuring 24/7 operational readiness.