Daniel Brown Email & Phone Number

Winterville, Nc, Us

Greenville, North Carolina Area

Responsible for maintaining ScriptPro's computer-based technology and automation equipment at customer sites, nationally and worldwide.• Demonstrated ability to take initiative to learn new products and systems• Highly skilled in the use of power tools and electrical instruments• Produce timely and detailed service reports• Ability to learn and solve practical problems and interpret a variety of instructions• Ability to troubleshoot, diagnose, and repair equipment on-site and remotely by phone• Administer training and support to pharmacy staff when needed • Diagnose workflow issues and optimize system performance• General knowledge of IT, Windows NT/XP/7/8/10• Experience with computer systems repair and a strong mechanical aptitude• Ability to travel up to 80% of the time• Carry out planned preventative maintenance tasks• Ability to understand basic ticketing systems and how to navigate internal company based computer programs

Raleigh-Durham, North Carolina Area

Served as the primary contact for clients and independent freight carriers while building a book of ongoing business accounts via prospecting, networking, and referrals. I also was the office contact for diagnosing hardware/software issues.• $1,277,344 in sales for 2017. • $208,656 in revenue for 2017. • 30 additional customers since November 2016.• Assembled/maintained hardware such as printers, keyboards, printers.• Successfully diagnosed and restored hardware/software issues on workstations.

• Received a 100% customer satisfactory rating based off of customer feedback. • Demonstrated outstanding leadership skills by managing on board training for 8 new hires.• Lead serving crew in incremental sales for five different months (a key performance measure.)• Exploited superb personal communication skills by acquiring new guests. • Worked 20-40 hours a week for the past 5 years while maintaining at least a 3.0 GPA.• Sold various products to guests based off of personal recommendations.