Daniel Brown Email & Phone Number

Greenville, North Carolina Area

• Responsible for maintaining ScriptPro's computer-based technology and automation equipment at customer sites, nationally and worldwide.
• Demonstrated ability to take initiative to learn new products and systems
• Highly skilled in the use of power tools and electrical instruments
• Produce timely and detailed service reports
• Ability to learn and solve practical problems and interpret a variety of instructions
• Ability to troubleshoot, diagnose, and repair equipment on-site and remotely by phone

Raleigh-Durham, North Carolina Area

• Served as the primary contact for clients and independent freight carriers while building a book of ongoing business accounts via prospecting, networking, and referrals. I also was the office contact for diagnosing.
• $1,277,344 in sales for 2017.
• $208,656 in revenue for 2017.
• 30 additional customers since November 2016.
• Assembled/maintained hardware such as printers, keyboards, printers.
• Successfully diagnosed and restored hardware/software issues on workstations.

• Received a 100% customer satisfactory rating based off of customer feedback.
• Demonstrated outstanding leadership skills by managing on board training for 8 new hires.
• Lead serving crew in incremental sales for five different months (a key performance measure.)
• Exploited superb personal communication skills by acquiring new guests.
• Worked 20-40 hours a week for the past 5 years while maintaining at least a 3.0 GPA.
• Sold various products to guests based off of personal recommendations.