In my position as Operations ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day operational processes aimed at eliminating hurdles and increasing productivity, conducting meeting with key customers to identify / resolve complex issues and devise innovative solutions, fostering and nurturing positive relationships with clients, staff, vendors, and key stakeholders, supervising, training, motivating, and developing operations team members within the… Show more In my position as Operations ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day operational processes aimed at eliminating hurdles and increasing productivity, conducting meeting with key customers to identify / resolve complex issues and devise innovative solutions, fostering and nurturing positive relationships with clients, staff, vendors, and key stakeholders, supervising, training, motivating, and developing operations team members within the UK and overseas office to achieve desired results, administering sales visits to Nigeria, Turkey, Georgia, Dubai, and Iraq with a keen focus on ensuring business and sales growth, performing various tasks comprising business development, clients / supplier's negotiation management, operations management, project cargo shipments management, potential clients / markets identification, and complex issues resolution.Key Accomplishments, I achieved during this role:• Ensured operational department met and exceeded customer service levels by leading, training, and mentoring cross-functional teams.• Optimized overall performance by devising and executing operations management strategies.• Facilitated overseas offices for Oil and gas logistics projects management from inception to completion, while ensuring delivery of projects within time, scope, and budgetary constraints. Show less

In my position as Logistics Supervisor and Operations ManagerMajor Responsibilities:Delivering exceptional performance in managing business operations and key customer account with a keen focus on meeting and exceeding organisational goals, creating and delivering training sessions for staff to facilitate efficiency and improve performance, implementing effectives strategies for the management of global commercial negotiations with clients/suppliers on behalf of the WELL Group… Show more In my position as Logistics Supervisor and Operations ManagerMajor Responsibilities:Delivering exceptional performance in managing business operations and key customer account with a keen focus on meeting and exceeding organisational goals, creating and delivering training sessions for staff to facilitate efficiency and improve performance, implementing effectives strategies for the management of global commercial negotiations with clients/suppliers on behalf of the WELL Group, participating in the development and implementation of goals, objectives, policies, and priorities of the organisation, managing International logistics and coordinated with overseas partners for road/Sea/Air Freight shipments to the Kurdistan Region, performing various tasks comprising oil and gas companies' management, supply base management, and customs brokerage / domestic transport management.Key Accomplishments, I achieved during this role:• Succeeded in establishing and managing office and supply base in the Kurdistan region of Iraq.• Streamlined overall operations and productivity through strategic analysis, planning, and execution.• Completing three-year remote learning degree, whilst working overseas and achieving a 2:1.• Achieved and maintained ISO9001 certification for the office and supply base. Show less