Operations Manager
CurrentIn my position as Operations ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day operational processes aimed at eliminating hurdles and increasing productivity, conducting meeting with key customers to identify / resolve complex issues and devise innovative solutions, fostering and nurturing positive relationships with clients, staff, vendors, and key stakeholders, supervising, training, motivating, and developing operations team members within the… Show more In my position as Operations ManagerMajor Responsibilities:Planning, establishing, and steering execution of day-to-day operational processes aimed at eliminating hurdles and increasing productivity, conducting meeting with key customers to identify / resolve complex issues and devise innovative solutions, fostering and nurturing positive relationships with clients, staff, vendors, and key stakeholders, supervising, training, motivating, and developing operations team members within the UK and overseas office to achieve desired results, administering sales visits to Nigeria, Turkey, Georgia, Dubai, and Iraq with a keen focus on ensuring business and sales growth, performing various tasks comprising business development, clients / supplier's negotiation management, operations management, project cargo shipments management, potential clients / markets identification, and complex issues resolution.Key Accomplishments, I achieved during this role:• Ensured operational department met and exceeded customer service levels by leading, training, and mentoring cross-functional teams.• Optimized overall performance by devising and executing operations management strategies.• Facilitated overseas offices for Oil and gas logistics projects management from inception to completion, while ensuring delivery of projects within time, scope, and budgetary constraints. Show less