Daniel Capoccitti
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Daniel Capoccitti Email & Phone Number

Support Operations Manager at Constellation Kidney Group
Location: Albany, New York, United States 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Support Operations Manager
Location
Albany, New York, United States
Company size

Who is Daniel Capoccitti? Overview

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Quick answer

Daniel Capoccitti is listed as Support Operations Manager at Constellation Kidney Group, a company with 21 employees, based in Albany, New York, United States. AeroLeads shows a matched LinkedIn profile for Daniel Capoccitti.

Daniel Capoccitti previously worked as Support Operations Manager at Force Therapeutics and Service Manager: Support at Datto. Daniel Capoccitti holds Bachelor Of Science (Bs), Computer And Systems Engineering from Rensselaer Polytechnic Institute.

Company email context

Email format at Constellation Kidney Group

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Constellation Kidney Group

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Profile bio

About Daniel Capoccitti

Experienced leader in the IT workspace, having over seven years experience in technology, with five years of leadership experience. I've helped grow a Support org to include additional products, ensuring each has a standardized process to help achieve and maintain appropriate KPIs, all while growing the employees to ensure they have proper career pathing to help get them to continue their own career growth.Graduate of RPI in 2012 with a Bachelor's in Computer and Systems Engineering.

Current workplace

Daniel Capoccitti's current company

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Constellation Kidney Group
Constellation Kidney Group
Support Operations Manager
Albany, NY, US
Employees
21
AeroLeads page
9 roles

Daniel Capoccitti work experience

A career timeline built from the work history available for this profile.

Service Manager: Support

Albany, New York, United States

- Oversee support team of 34 employees consisting of L1, L2, L3 technicians, and Supervisors to assist in advancing their skillset and education within their respective products/roles.- Responsible for planing and having the team achieve goals set for company metrics and KPIs.- Manage shift coverage to maintain 24/7/365 Support operations.- Responsible for.

Sep 2022 - Feb 2024

Product Support Supervisor

Albany, New York Area

- Oversee support team of 34 employees consisting of L1, L2, L3 technicians, and Supervisors to assist in advancing their skillset and education within their respective products/roles.- Responsible for planing and having the team achieve goals set for company metrics and KPIs.- Manage shift coverage to maintain 24/7/365 Support operations.- Responsible for.

Apr 2019 - Sep 2022

Product Support Expert - Level 2

Albany, New York Area

Assisting clients through troubleshooting with our Autotask PSA product to continue their success as a company.Field calls, emails, and conduct chat sessions to be able to connect to various ITSPs and MSPs.

Dec 2017 - Apr 2019

Product Support Specialist

East Greenbush, New York

Assisting clients through troubleshooting with our Autotask PSA product to continue their success as a company.Field calls, emails, and conduct chat sessions to be able to connect to various ITSPs and MSPs.

Nov 2016 - Dec 2017

Pharmacy Technician

Albany, New York Area

Process customer scripts through Enterprise Pharmacy System program, while providing customer service both in person and over the phone about scripts or inquiries.Process and deliver pharmaceuticals to elderly customers in need.Fill scripts by providing proper pharmaceuticals while following HIPAA regulations.

Apr 2016 - Nov 2016

Costumer Service Associate/Service Leader

Assisted Management with various tasks including order fulfillment and customer relationship management.Assisted customers with various inquiries and assessed their needs.Managed stores recycling program and implemented initiatives to improve the process.Participated in and led various charity events the company held.Managed other associates while.

Jun 2003 - Nov 2016

Assistant

Wallyware Software

Provided code to a statistical program using databases in LiveCode.Debugged versions of products while correcting any coding deficiencies.Presented final version of software to clients while adequately providing a user tutorial.

Mar 2012 - Nov 2012
Team & coworkers

Colleagues at Constellation Kidney Group

Other employees you can reach at forcetherapeutics.com. View company contacts for 21 employees →

2 education records

Daniel Capoccitti education

FAQ

Frequently asked questions about Daniel Capoccitti

Quick answers generated from the profile data available on this page.

What company does Daniel Capoccitti work for?

Daniel Capoccitti works for Constellation Kidney Group.

What is Daniel Capoccitti's role at Constellation Kidney Group?

Daniel Capoccitti is listed as Support Operations Manager at Constellation Kidney Group.

Where is Daniel Capoccitti based?

Daniel Capoccitti is based in Albany, New York, United States while working with Constellation Kidney Group.

What companies has Daniel Capoccitti worked for?

Daniel Capoccitti has worked for Constellation Kidney Group, Force Therapeutics, Datto, Datto, Inc., and Hannaford Supermarkets.

Who are Daniel Capoccitti's colleagues at Constellation Kidney Group?

Daniel Capoccitti's colleagues at Constellation Kidney Group include Lucas Digati, Cathryn Vasilakos, Rahul Mehta, Christopher Fellows, and Maia Yosef.

How can I contact Daniel Capoccitti?

You can use AeroLeads to view verified contact signals for Daniel Capoccitti at Constellation Kidney Group, including work email, phone, and LinkedIn data when available.

What schools did Daniel Capoccitti attend?

Daniel Capoccitti holds Bachelor Of Science (Bs), Computer And Systems Engineering from Rensselaer Polytechnic Institute.

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