Daniel Carter Email & Phone Number

Greenville, North Carolina Area

We moved to Greenville, North Carolina as spouse was offered a job. Now starting to seek work.

Jacksonville, Florida Area

• Latest project was building out the Fleet service department○ Created, pitched and was approved to run a service program and marketing strategy for expanding the fleet service
• Customer facing incoming service for vehicles of all kinds
• Managed tickets between customers and technicians○ Worked with customer on which repairs were needed and why they were important
• Maintained constant communication between technicians and customers

Lake City, Florida

• Same role as others
• Responsible for keeping service advisors and auto technicians working in a streamlined and orderly fashion.
• Responsible for maintaining proper production levels and building reports for upper management.
• Worked with warranty manager to insure that all paperwork is completed properly so that the claim will be paid.

Jacksonville, Florida Area

• Same role as others ~
• Serve as customer facing point of contact in charge of accurately documenting concerns, relaying technician findings, and explaining the repair process
• Experience documenting warranty claims to ensure that claims are processed correctly and that customer issues are addressed correctly, in the most expedient manner possible
• Coordinate with insurance companies to ensure that vehicles are repaired in a timely manner, using proper parts, and that the work was done on budget
• In charge of ensuring that repair orders are properly flagged so that payroll is completed in a timely manner
• Responsible for ensuring that all parts needed for repairs are ordered in a timely manner

Jacksonville, Florida Area

• Short employment as it was only an Oil Change/Express lane writing and was offered a full write position at Subaru

Jacksonville, Florida Area

• Started as Detailer, promoted to Service Advisor after just a few months
• Well versed in the U.C.S. operating system for the service department
• Serve as customer facing point of contact in charge of accurately documenting concerns, relaying technician findings, and explaining the repair process
• Experience documenting warranty claims to ensure that claims are processed correctly and that customer issues are addressed correctly, in the most expedient manner possible
• Coordinate with insurance companies to ensure that vehicles are repaired in a timely manner, using proper parts, and that the work was done on budget
• In charge of ensuring that repair orders are properly flagged so that payroll is completed in a timely manner

• Supervised staff members in daily operations:
• Handled daily transactions, monetary gains, and performed money deliveries.
• In charge of daily alignment of products to better deliver the visionary standpoint.
• Set daily goals for team members driving increased level of customer service.
• Responsible for the coaching, training, and mentoring of new hires
• Prepare management level daily sales reports illustrating overall gross profit margins

Jacksonille, Florida

• Responsible for quality service and food production
• Directed cleaning operations daily to assist manager in safety operations
• Coordinated daily and weekly menu options
• Assisted in the training of new hires

Jacksonville, Florida Area

• Managed a 200 seat capacity restaurant
• Responsible for ensuring a high level of overall quality
• Scheduled daily operations that ranged from shift coverage, catering operations, to daily special events
• Coordinated with corporate management and ensured that expectations were met
• Conducted payroll operations
• Responsible for team scheduling

Blackshear, Georgia

• Cut and manicured grass using lawn equipment
• Prepare soil for flowers and shrubs
• Cleaned and removed weeds from flower beds
• Proficient with mowers, trimmers, edgers, and hedgers
• Made schedules for work that needed to be done for the day.