Daniel Chacon Email and Phone Number

Several years working in the BPO Industry in multiple fields, starting as a CSR delivering support in multiple areas and then promoted for the next positions: Billing Support Advisor, Chat Technical Support Advisor, SME, Quality Analyst and currently as a Trainer; willing to learn more to grown in my professional career.Solid experience in data analytics and management with excellent capability to deliver either ILT or VILT complying with client requirements and expectations with advanced skills in changing methodologies when business requires it