Daniel Chamberlain Email & Phone Number

United States

Arlington, Washington, United States

-Sets the standard for other Casino Hosts in the Player Development department by maintaining a personal level of professionalism, teamwork, and competence.-Continually meets and regularly exceeds revenue and guest retention goals.-Develops new premium players by identifying their interests and encouraging a higher number of return trips through, player events, personalized notes, follow-up phone calls, etc.-Assists the players club when needed with guest service for new player signups, card reprints, casino promotions, etc.-Assists with guest services for the event and entertainment team.-Sends out invitations through phone calls, texts, and direct email to all hosted guests about upcoming events, promotions, and entertainment on and off property to ensure all event attendance requirements are met.-Works to ensure quality guest service and satisfaction with high-end guests is achieved and maintained.-Assists in creative planning for promotions with the Player Development and Marketing team.-Always maintains strict confidentiality of guest information.-Works with Compliance to assist with ensuring Tribal, State, Federal, and NIGC regulations are complied with.-Works nights, weekends and holidays as required.-Maintains patience and composure while exemplifying excellent guest service with all guests regardless of their own composure, using compassion and empathy.-Maintains monthly budget for VIP lounge, ensuring all amenities are stocked and guest needs are met.-Steps into supervisory role as needed within the Players Club and Call Center. -Provides input and assists in the planning and development of gaming promotions.-Performs all other duties as needed or assigned.

Arlington, Washington, United States

As a Casino Host my goal is to help make my guests experience 'an experience" and to boost casino revenue by developing strong relationships with new and returning guest by giving them exceptional guest services, salesmanship, public diplomacy, empathy and understanding. - I uphold a high standard of player recognition, discretion, and attentiveness to current guests. Increase gaming revenues through the development and maintenance of relationships with a targeted guest base.- Respond to any requests, inquiries, or issues raised by guests, and having to resolve and manage challenging circumstances. - Attend player events, engaged with invited players, and offer professional, courteous guest service both within and outside the casino.

Arlington, Washington, United States

-Checked guests' IDs to make sure they were of legal drinking and gambling age.-Observed visitor and employee behavior, reporting any unusual conduct.-Completed escorts, fills, drops, and other duties assigned, accurate and timely.-Respectfully prevented entry, warned, or ejected disruptive individuals not permitted by policy or law.

Pullman, Washington, United States

I was on a consulting team with 6 people for my Entrepreneurship Icorp course in my senior year at WSU where I was able to work as a business consultant for a start up called MindBase | Proactive Peer Support . Its purpose is to reduce the suicide rate for first responders, reduce the use of force, reduce sick days, and reduce the need for self-medicating with substance by creating a mobile application that aims to improve first responders' mental health by providing targeted, personalized and individualized support based on calls received through the CAD/RMS systems.

Washington State University

-Maintained daily communication with the fraternity executive board and managed member duties, and ensured tasks were completed in a timely manner to their best ability.-Held weekly meetings with the internal fraternity council of WSU.-Held weekly chapter meetings, relaying all decisions and mandates by WSU for all 100 chapter members. -Frequently traveled for fraternity business purposes around the country during school semester.Performed all Resident Advisor duties within the fraternity.-Managed fraternity budget pertaining to extracurricular activities handling all 100 chapter members' mental health concerns, serious issues or conflicts and aided them in soliciting a mental health professional for them, if necessary.-Created and maintained yearly budget for fraternity house food, events, and home maintenance.-Delegated fraternity membership dues and fees towards the appropriate accounts for yearly budget.

Stanwood, Washington, United States