Daniel Chavez work email
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Daniel Chavez personal email
Forward-thinking Executive with deep domain expertise in operations, customer experience, risk mitigation, thought leadership, and talent development. Currently, COO, at Unchained. We deliver a premier suite of financial services for individuals and businesses that value bitcoin collaborative custody.My experience includes senior leadership roles at Facebook, specifically focusing on global operations, high-risk event management, and U.S. Elections operational strategic leadership (2016-2020).Before Facebook, I led various risk programs at Bank of America focused on banking center/ATM compliance, application security, vendor management, and call center transformations.
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Chief Operating OfficerUnchained Jan 2024 - Present -
Head Of OperationsUnchained May 2023 - Present
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Head Of Client ServicesUnchained Capital May 2022 - Present
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Vice President - Client ServicesUnchained Capital Oct 2021 - Apr 2022Our mission is to build a bitcoin native ecosystem that ensures everyone can secure and maximize the value of their bitcoin holdings over multiple generations.We believe bitcoin provides infrastructure for a free and open financial system far superior to current fiat standards. Our open source tools and financial services leverage the bitcoin protocol to deliver safe, easy-to-use, and transparent products that empower clients to hold private keys.Our company is made up of a diverse, multi-disciplinary group of individuals with high standards for excellence. All of our clients receive a premium support experience, and we respect client privacy by collecting only essential personal and financial information. Our team is committed to our vision of bitcoin ubiquity and a future financial system built on the right values and principles.
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Director Of Client ServicesUnchained Capital Aug 2021 - Oct 2021Austin, Texas, United StatesOur mission is to build a bitcoin native ecosystem that ensures everyone can secure and maximize the value of their bitcoin holdings over multiple generations.We believe bitcoin provides infrastructure for a free and open financial system far superior to current fiat standards. Our open source tools and financial services leverage the bitcoin protocol to deliver safe, easy-to-use, and transparent products that empower clients to hold private keys. Our company is made up of a diverse, multi-disciplinary group of individuals with high standards for excellence. All of our clients receive a premium support experience, and we respect client privacy by collecting only essential personal and financial information. Our team is committed to our vision of bitcoin ubiquity and a future financial system built on the right values and principles.
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Senior Manager - Global Market OperationsFacebook Nov 2019 - Aug 2021Austin, Texas AreaEstablishes a holistic picture of emerging risks in the ecosystem and works to drive up-stream, scalable solutions for the platform. As the operations lead, works closely with policy, and product to address the biggest integrity issues facing our platform and ensuring we're continuing to improve the support we provide our communities via management of established KPIs Directly manages the product incubation team that oversees the development of critical operational workflows for emerging community and business risks. This includes e2e lifecycle from functional design to scale by developing maturity frameworks that measures readiness and effectiveness. Drives continuous improvement, step change innovation, goal alignment and execution planning Oversees the development and execution of both short- and long-term operational risk strategies for global elections and civic events. Develops and leads management teams with an emphasis on empathy and resilience, as a true community obsessed leader. -
North America Operations ManagerFacebook Aug 2015 - Nov 2019Austin, Texas, United StatesManage day-to-day service delivery of North America content review operations againstdefined KPIs in a highly dynamic and fast paced environment across different staff groups and sitesOversees portfolio performance of 5 vendor sites across 3 suppliers. Scaled vendor operations to 3 additional vendors in 2018 within 3 monthsPartner with global leaders, HR, L&D & Recruiting to develop and execute on a holistic people strategy to attract, retain and develop top talent and role model leadership best practices Actively engages as a member of the global leadership team for cross-cutting strategic, operational and people initiatives
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Quality Program Lead For Global OperationsFacebook Aug 2014 - Aug 2015Austin, Texas Area
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Vice President - Senior Business Control SpecialistBank Of America Jun 2012 - Aug 2014Austin, Texas AreaProvided management in executing internal risk control disciplines and technology security framework risk assessments for the all Contact and Banking Centers, Fraud & Claims, and ATM line of business. Developed quality assurance and quality control processes to adhere to regulatory and internal governing programs. Prepared strategy for the tracking, monitoring and escalation of risk related issues to Senior Executive ManagementDeveloped a cross functional risk governance council comprised of Executive risk leaders to execute risk program clarity, consistency, efficiency and program sustainability across the BAC enterprise. Program offers the ability to identify, escalate, and debate risks while ensuring accountability for risk process execution throughout the entire organization Provided direct management to seven program managers including but not limited to; Payment Card Industry (PCI) assessments, Vendor Management, Application Life Cycle Development, and Issue Management -
Assistant Vice President - Project ConsultantBank Of America Oct 2010 - Jun 2012Austin, Texas Area
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Officer - Business Support Lead - AnalyticsBank Of America Aug 2007 - Oct 2010San Antonio, Texas Area
Daniel Chavez Skills
Daniel Chavez Education Details
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Marketing
Frequently Asked Questions about Daniel Chavez
What company does Daniel Chavez work for?
Daniel Chavez works for Unchained
What is Daniel Chavez's role at the current company?
Daniel Chavez's current role is COO - Unchained.
What is Daniel Chavez's email address?
Daniel Chavez's email address is dchavez@fb.com
What schools did Daniel Chavez attend?
Daniel Chavez attended Pittsburg State University.
What skills is Daniel Chavez known for?
Daniel Chavez has skills like Process Improvement, Customer Service, Risk Management, Management, Business Process Improvement, Leadership, Microsoft Office, Project Management, Gap Analysis, Business Analytics, Analytics, Business Analysis.
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Daniel Chavez
Austin, Tx2gmail.com, amd.com -
Daniel Chavez
Sr Data Engineer | Data Integration | Business Intelligence | Data VisualizationMiami, Fl -
Daniel Chavez
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Daniel Chavez
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