Daniel Cheung

Daniel Cheung Email and Phone Number

Business Systems Analyst @ UC Santa Barbara
Goleta, CA, US
Daniel Cheung's Location
Goleta, California, United States, United States
Daniel Cheung's Contact Details

Daniel Cheung personal email

n/a
About Daniel Cheung

HCD & Systems Strategist | I design systems with a focus on empathy, engagement and efficiency.

Daniel Cheung's Current Company Details
UC Santa Barbara

Uc Santa Barbara

View
Business Systems Analyst
Goleta, CA, US
Daniel Cheung Work Experience Details
  • Uc Santa Barbara
    Business Systems Analyst
    Uc Santa Barbara
    Goleta, Ca, Us
    View
  • Uc Santa Barbara
    Business Systems Analyst
    Uc Santa Barbara Aug 2021 - Present
    Santa Barbara, California, United States
    - Developed and maintained a Service Now Knowledge Base of 50+ articles capturing both simple and complex user workflows for SAP Concur and system functionalities.- Completed process walks with stakeholders to understand and define system requirements, identify and resolve pain points, leading to process improvement. - Collaborated with project management team to build standard best practices and communication with more than 1000 users.- Administered and supported SAP Concur use across campus by leading and facilitating technical breakout sessions with departmental users and stakeholders.- Managed technical triage and support system via Service Now Ticketing System and provided training, instruction, for users campus-wide.- Consulted and Planned the implementation of a Digital Adoption Platform for all of campus, advising on roll-out schedule, identifying key stakeholders, and creating process flows.
    View
  • Acts2 Network
    Project Manager | General Web Team
    Acts2 Network Aug 2021 - Jan 2022
    - Managed a team of designers, production analysts to maintain and update main network websites- Trained team members on basic html, CSS, and code injection workflows for the CMS- Developed additional code snippets to support changes and initiatives
    View
  • Gracepoint Church
    Ux Designer | General Web Team
    Gracepoint Church Apr 2020 - Jan 2022
    Santa Barbara, California, United States
    Online Service Project | 04.2020 - 06.2020- Explored problem space to identify top priorities and a minimum viable solution to address the problems of an overly convoluted user flow- Ideated and wireframed solutions for a complex problem with conflicting user goals and organization priorities with a tight turnaround time- Utilized Agile methodologies and drafted a 3-phase implementation plan for the solution - Built 1st phase webpage from scratch (Html/CSS) and implemented on Squarespace- Pushed 1st phase design live to end users and saw an immediate increase in usage week over week, being the second most viewed page after the website homepage
    View
  • Gracepoint Church
    Ux Research-Consultant | Website Overhaul Initiative
    Gracepoint Church Apr 2020 - Jun 2020
    - Created a UX checklist for a team of 15 UX Designers to review websites, and provide feedback to developers, project managers, and other stakeholders - based on site usability, accessibility and user goals- Performed UX breakdowns for 7 websites, reviewing UX copy, usability of sites, and information architecture in order to identify user pain points and suggest enhancements- Utilized Invision as a documentation tool to share insights with the development teams- Collaborated with each web team to explain design rationale and documentation, and provide iteration support and review.
    View
  • Yardi
    Technical Account Manager, Consulting Practice, Rentcafé
    Yardi Jun 2019 - Aug 2021
    Goleta, Ca, United States
    - Partnered with 20+ points of contact across 6 strategic clients to optimize day to day workflows- Collaborated with Designers, System Analysts, Software Development to meet client requirements ahead of schedule- Consulted director-level client contacts on marketing best practices to elevate their experience in using RENTCafe- Built relationships with clients in order to identify usability pain points and submit enhancement requests to development- Managed multiple concurrent long term projects and drove client engagement and buy-in
    View
  • Yardi
    Associate Technical Account Manager, Consulting Practice, Rentcafé
    Yardi Jun 2018 - Jun 2019
    Goleta, California
    - Spearheaded a marketing website customization project for a strategic client's portfolio - Utilized agile project management methods in order to execute on deliverables in a timely manner - Created and implemented CSS snippets and basic JS to enhance client marketing websites - Provided best practice recommendations to clients on design and function for their websites - Proactively managed client expectations for service, support, training, and project timeline - Trained Corporate staff trainers and over 40+ end users on new user flows and functionality - Collaborated with Sales, Design, and Development teams and served as point contact to meet client objectives
    View
  • Ucsb Collaborate Student Support Center
    Technical Consultant
    Ucsb Collaborate Student Support Center Mar 2017 - Jun 2018
    Santa Barbara, California Area

Daniel Cheung Education Details

Frequently Asked Questions about Daniel Cheung

What company does Daniel Cheung work for?

Daniel Cheung works for Uc Santa Barbara

What is Daniel Cheung's role at the current company?

Daniel Cheung's current role is Business Systems Analyst.

What is Daniel Cheung's email address?

Daniel Cheung's email address is da****@****rdi.com

What schools did Daniel Cheung attend?

Daniel Cheung attended Careerfoundry, University Of California, Santa Barbara.

Not the Daniel Cheung you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.