Daniel Chittal Email & Phone Number

Santa Clara, California, Us

Santa Clara, California, Us

San Diego, Ca, Us

Falls Church, Va, Us

• Utilize SNMP network tools such as Cisco Works and What’s up Gold to monitor and maintain network equipment performance, health, and configurations on NIPR/SIPR networks• Experience troubleshooting and configuring Cisco routers, and switches at the CLI, GUI, and physical level according to DISA STIGS and client specifications• Personally responsible for running monthly network performance availability reports for Senior management in an effort to identify weakness within the Enterprise network• Troubleshoot escalated tickets from Enterprise NOC and coordinate with engineering and Implementations department for resolution• Assist in determining RFO for outages and ensuring SLA’s are appropriately met

Norfolk, Va, Us

• Responsible for working with a team to optimize LAN• Consulted with battalion leadership to optimize maintenance of over 100 computers and 300 units of communication equipment.• Developed procedures to monitor and inventory technical equipment in battalion warehouse.• Responsible for issuance of communication/computer hardware devices for the entire battalion.

Monroe, La, Us

• Utilize network tools such as Splunk, Solarwinds Orion, and Nagios• Support proprietary ISP based security Email and DNS traffic aggregation system• Monitor system logs to ensure customer security and analyze logs based on government provided indicators.• Consult with Engineers on maintaining updates and patches on our local servers• Maintain, configure, and monitor system routers and switch to include Juniper MX480, MX5 and EX2200 switches• Build and document Data Center infrastructure utilizing Visio diagrams and cabling connection diagrams• Responsible for tracking configuration of all newly implemented routers, switches• Adding users in active directory as well as on our Linux/Unix based servers• Assist in performing server patches and reboots

Global, Us

• Responsible for monitoring Cisco Routers (7206/6509) , Switches (3750/2950/4506), and TACLANE (KG-175) via GEMX• Troubleshoot Cisco Network devices in an Enterprise environment• Routinely consult with field technicians/vendors to resolve reported network issues via HP tools i.e. Network node manager and Network Automation• Maintain and configure VLANs and Port security• Consulted with management to establish Incident resolution priorities• Assist with developing technical documentation and SOPs• Manage and coordinate Change activities• Consult with all relevant department’s activities to ensure continuity• Managed Incident resolution from initial occurrence to successful outcome• Influenced product and project delivery through the incident management process• Worked proactively in identification of Root cause for outages• Consult with all levels of management and Government clientele regarding Enterprise issues.• Coordinated with engineers to restore service for client as fast as possible• Submitted daily KPI reports• Facilitated conference bridges between engineers and other management• Performed duties in a timely manner to meet Service Level Agreements• On-going assistance with service delivery improvement with the Help Desk technicians

Global, Us

Network & Systems Administration, Cisco

Education record