Daniel Clancy Email & Phone Number

Provide third level support to OEM customer and second line support to direct support customers. Help reproduce and troubleshoot customer issues. Isolate and define problem with SAN ot LAN environments,BCEFP, BCNE,BCSD, BCSM and BCFP certified.

Responsible for testing NAI’s Sniffer product line to include training other engineers in network technology such as ATM and Ethernet.• Lead for testing on DSPro and Sniffer ATM product.

Design complex customer simulations in order to test Nortel switches. Study newly introduced features and develop test plans to adequately regress these new features. Provided mentoring to junior test engineers in the use of test tools and hands-on networking concepts.• Designed and implemented 40 switch ATM network for sustaining test bed.• Appointed lead for major ATM release with 8 junior engineers as resources.• Led a successful release of ATM switch code released on time… Show more Design complex customer simulations in order to test Nortel switches. Study newly introduced features and develop test plans to adequately regress these new features. Provided mentoring to junior test engineers in the use of test tools and hands-on networking concepts.• Designed and implemented 40 switch ATM network for sustaining test bed.• Appointed lead for major ATM release with 8 junior engineers as resources.• Led a successful release of ATM switch code released on time with allotted resources.• Team member on major release of Passport 8600 routing switch.• Designed and build interop wall for sustaining test to include Cat5500, Cisco 7500 router, Bay Router and Nortel 8600 layer three switch. Included Gig and ATM interface running OSPF, Rip2, and RFC1483 PVC’s. Show less