- Placed 10 candidates to a variety of positions within the first 4 months of employment. - Generated on average over $7,500 in monthly gross margin. - Sourced qualified candidates from LinkedIn Recruiter and CRM databases to acquire talent for clients- Pre-screened qualified candidates and prepared them to be presented and interviewed by companies- Prospected and reached out to small, mid, and large businesses through both warm and cold leads. - Participated in full sales cycle through marketing, acquiring leads, presenting services, and closing sales through successful contract signings.

- Recruited, hired and trained new employees in teaching, and front desk management positions.- Participated in full sales cycle (generated leads, gave presentations, and closed sales)- Generated sales, and doubled clientele throughout employment. - Marketed using social media tactics to generate numerous leads each month. - Spearheaded and upsold current customers to a new and paid-in-full 4-year contract plan. Increased clientele in this plan to more than 30 concurrent clients. - Met financial goals through sales, upgrades, running special events, and retention of customers. - Created a core curriculum for children developing them into seasoned athletes. - Taught Martial Arts to different age groups and autistic children. - Retained clients by actively listening to doubts and concerns and finding a resolution that benefited both client and business

- Spoke both Spanish and English while handling customer service and sales calls- Sold companies main line products (eg: wellness products and house hold cleaners) - Guided and processed customer orders during high-volume periods.- Upsold companies peripheral services (eg: Identity theft protection services, and home security)- Answered clients' questions and presented product value propositions to promote purchases.- Handled Customer Service responsibilities such as: updating account information, package returns, refunds, company education, and conflict/doubt resolutions.- Educated customers by explaining complex details in easy-to-understand terminology.- Retained customers who had solvable doubts and concerns about remaining as customers. - Remained calm, composed and polite to deescalate aggressive customer behavior.- Listened actively to complaints, feedback and feature requests for future improvement.- Multitasked to resolve inquiries in real time, whilst giving customers full attention.- Placed and answered phone calls to meet fluctuating demand.

- Taught English as a second language to Chinese students with wide variety of skill levels and ages.- - Adapted lecturing techniques to students' individual needs.- Incorporated video recordings and hands-on activities to explore cultures of countries with primarily English -speaking peoples.- Developed course plans and diversified instructional approaches to effectively teach and engage students.- Spearheaded numerous activities to give students immersive opportunities to experience culture and boost conversational skills.- Held specified office hours to support student inquiries and provide additional assistance to classwork.- Established and maintained standards of student behavior needed to provide orderly, productive classroom environment.

- Instructed groups of students in Tae Kwon Do and Fitness skills and principles. - Coached and competed in state and national Tae Kwon Do Championships. - Memorized and followed a detailed and robust Martial Arts curriculum- Prepared students for testing on very specific skill sets every other month.