Automated Software Testing. UNIX scripting. Troubleshooting and root cause analysis. Training new QA Engineers. Develop tests plans. Create test cases from home brewed test creating program. SQL scripting. Perform testing on UNIX or web based applications in group and solo environment. Automating web testing with Ruby/Python/Watir. Maintenance and improvement of existing code base.

Automated Software Testing. UNIX scripting. Troubleshooting and root cause analysis. Develop tests plans. Create test cases. SQL scripting. Perform testing on UNIX or web based applications in group and solo environment. Automating web testing with Ruby/Watir.

Use knowledge of TCP/IP model to diagnose, troubleshoot, and resolve any software, hardware, or connectivity issues via helpdesk ticket system, phone calls, video calls, and in person/on site.Manage project to upgrade branch Kiosks and Cash Machines from Windows XP to Windows 7. Manage switch configurations and set up of workstations and cash machines for branch renovations. User add/delete in Active Directory, Cisco Call Manager/Unity, VMWare View, MS RightFax.Manage inventory and purchase of workstations, Solid State Drives, iPads, laptops, printers and ink inventory for all Telhio branches (400+ PCs, 50+ printers)Provide coverage and assistance to Network/System/Host AdministratorsUse VMWare View software to create, troubleshoot, and maintain remote connections and desktopsUse Cisco Call Manager to configure, maintain, troubleshoot Cisco phonesManage user voicemail boxes, troubleshoot problems, and create users with Cisco Unity software.