Daniel Compton Email and Phone Number
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Daniel Compton is a Infrastructure Engineer at Atech Cloud at Atech Cloud. He possess expertise in active directory, windows server, hardware, virtualization, backup exec and 11 more skills.
Atech Cloud
View- Website:
- atechsupport.com
- Employees:
- 41
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Infrastructure EngineerAtech Cloud Jun 2022 - PresentSwindon, England, United KingdomSince moving to the role of Infrastructure Engineer my duties include being responsible for designing, building, deploying, and maintaining the IT infrastructure of multiple clients of varying size and complexity using the latest technology. Additionally, my role also often required the support and development of client specific platform geared towards a seamless end user experience. -
Senior Technical Support AnalystImex Technical Services Ltd Jun 2020 - Jun 2022In my role as Senior Technical Support Analyst at IMEX Technical Services my primary role was to investigate and resolve a variety of 2nd and 3rd line tasks and incidents. In addition to my primary role I have been tasked to assist the Project management team in the delivery of various solutions for multiple clients. This role also placed me as a point of escalation for issues from the 1st and 2nd line teams. Technologies used;- Windows Server 2008-2019- Windows 8/8.1- Windows 10- Microsoft Office 365- ConnectWise- Sophos Endpoint/Central- Sophos XG Firewalls- Microsoft HyperV- McAfee Epo 5.5- Microsoft Cluster Mgt- Microsoft Azure AD- Microsoft Azure -
Technical Support AnalystImex Technical Services Ltd Jun 2015 - Jun 2020Swindon, United KingdomIn my role as Technical Support Analyst at IMEX Technical Services my primary role was to investigate and resolve a variety of 1st/2nd/3rd line tasks and incidents in addition to working along side various hardware configuration tasks. This position also had a secondary role which required occasional visits to customer sites to perform on the ground investigation and resolution of faults.Technologies used;- Windows Server 2012- Windows Server 2016- Windows Server 2019- Windows 8/8.1- Windows 10- Microsoft Office 365- ConnectWise- Solarwinds Cloud Backup- Microsoft HyperV- Microsoft Azure AD- McAfee Epo- Autotask Endpoint Management -
Systems EngineerComputing Information Systems May 2014 - May 2015Faringdon, WiltshireIn my role as System Engineer at CIS Ltd I was replied upon to investigate and resolve a variety of 1st/2nd/3rd line tasks and incidents in addition to researching and developing various projects and services to be used as sellable products for the company. Technologies used;- Windows Server 2012- Windows 8/8.1- Windows SQL Server 2012- Autotask- BrightStor Backup- ClunkClick- Power Admin System Monitoring- Windows Small Business Server- Sophos Anti Virus- Sophos UTM Devices -
2Nd Line SupportProlinx Oct 2013 - May 2014ShrivenhamAs 2nd Line Support it is my responsibility make sure all 1st line tasks are completed, assisting 1st Line Service Desk Analysts with incident resolution, investigate 2nd line incidents, implementing various technologies for managed service contracts and supporting 3rd Line Support where possible. Technologies used; - HP Hardware - Windows XP/Vista/7 - Windows Server 2003/2008/2012 - System Centre Configuration Manager 2003/2012 - System Centre Operations Manager 2007/2012 - BMC Remedy 7/8 - EPo 4.5, 3.6, 5.0 - WSUS - Active Directory - Office 2003/2007/2010 & 2013 - Juniper SA/SRX Remote Access - Solarwinds - MS Cluster Management 2003 - MS Exchange 2003/2010 - MS SQL 2008/2012 - Quest Management Tools - Symantec Backup Exec - MacAfee ePO -
Service Desk Shift SupervisorProlinx Mar 2013 - Oct 2013ShrivenhamAs Service Desk Shift Supervisor it was my responsibility to manage a 3 person shift over two days and two nights a week. This included making sure all 1st line tasks are completed, assisting 1st Line Service Desk Analysts with incident resolution, carrying out 2nd line tasks, investigate 2nd line incidents, investigating & analysing the impact of incidents out of hours to determine what actions to carried out to provide a timely resolution. Technologies used; - System Centre Configuration Manager 2003/2012 - System Centre Operations Manager 2007/2012 - BMC Remedy 7/8 - EPo 4.5, 3.6, 5.0 - WSUS - Active Directory - Office 2003/2007/2010 & 2013 - Juniper SA/SRX Remote Access - Solarwinds - MS Cluster Management 2003 - MS Exchange 2003/2010 -
Configuration Team SupervisorProlinx Apr 2012 - Mar 2013ShirvenhamAs Configuration Team Supervisor it was responsibility to oversee the day to day running of hardware configuration and warehouse management. This included management of two configuration staff, checking in orders, ensuring all hardware was fit for purpose, hardware configuration/testing and if required software installation and shipping of completed hardware.An additional part of my job was to travel to customer site's and preform hardware installations based on received statement of works. -
In-Service TechnicianProlinx Mar 2009 - Apr 2012Crewe, United KingdomAs In-Service Technician it was my responsibility to make sure all in-service tasks are completed, managed service system monitoring, assisting 1st Line Service Desk Analysts with incident resolution, carrying out 2nd line tasks, investigate 2nd line incidents and on-call support for 24hr customers. Technologies used; - System Centre Configuration Manager 2003/2012 - System Centre Operations Manager 2007/2012 - BMC Remedy 7/8 - EPo 4.5, 3.6, 5.0 - WSUS - Active Directory - Office 2003/2007/2010 & 2013 - Juniper SA/SRX Remote Access - Solarwinds - MS Cluster Management 2003 - MS Exchange 2003/2010 - Quest Management Tools -
Trainee-In-Service ConsultantProlinx Aug 2007 - Mar 2009Oxford, United KingdomThis role was initially a training only role which after 6 months enabled me to being weekly trips to Crewe, Cheshire where I began on the job training for the role of In-Service Technician. -
ProjectionistCineworld Cinemas Ltd Jun 2006 - Jul 2007
Daniel Compton Skills
Frequently Asked Questions about Daniel Compton
What company does Daniel Compton work for?
Daniel Compton works for Atech Cloud
What is Daniel Compton's role at the current company?
Daniel Compton's current role is Infrastructure Engineer at Atech Cloud.
What is Daniel Compton's email address?
Daniel Compton's email address is da****@****l.co.uk
What skills is Daniel Compton known for?
Daniel Compton has skills like Active Directory, Windows Server, Hardware, Virtualization, Backup Exec, Bmc Remedy, Managed Services, Itil, Vmware, Computer Hardware, Storage, Change Management.
Who are Daniel Compton's colleagues?
Daniel Compton's colleagues are Varshil Desai, Jhurry Pratibha, Andrew Safford, Robert Collinson, Jemine Jemireyigbe, Gurvinder Mann, Matthew Cripps.
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