Daniel Cooley Email & Phone Number

Holding a multi million sized portfolio, national and individual clientele in the Home Counties Regions to maintain and promote the Mitie Brand and reputation. Understanding and control of P&L for accountsEnsuring all Sites are fully staffed as per SLA agreement and ensure all support officers are trained with industry leading provision and continuously.

Milton Keynes, United Kingdom

New role, New challenge. Supporting the every day 247 operation. I’m first line support for the branch for issues and resolutions. I provide the support required. I complete KPI meetings when required, ensure SLA’s are met and adhered to. Investigations, direct management of staff. Full branch reports evaluated with senior teams. Leading towards my goal of.

EAST Anglia

On a day to day basis I run Custody Suites for numerous courts within the East Anglia region to a high professional standard.I am a first line manager to staff on a day to day basis.I follow strict key performance indicators with high service level demands.. I create a positive working environment whilst always dealing effectively with issues and problems..

Milton Keynes, United Kingdom

• During my time as a working supervisor in the last role I gained experience in working closely with customers and there every day need. I was head hunted to the next level in my career to manage a team of 35.
• Analysing, planning and organising
• Problem solving, time management
• Daily conference calls and duty of care calls to customers.
• Project managing a portfolios of customers
• Communicating at high level

Management Foundation In It & People Management, Pass, Distinction Merit -

Activities and Societies: Sailing, powerboating, golf, spending time with my childrenI studied for 3 years at Dunstable College in.

Gcse'S