•The ability to design and implement RBAC systems to simplify access management and reduce security risks.•Communicating with the business (BEM team) to understand the IAM business requirements, which are aligned with organizational goals and security policies.•Acted as a trusted client-side advisor, offering expert consultation on IAM best practices and strategies. Successfully guided clients in optimizing their IAM solutions to meet security and compliance needs.•Designed and documented IAM-related processes and Target Operating Models (TOMs) that streamlined access management and improved security.•Led the successful delivery of IAM projects and transformations, managing teams and resources to implement IAM solutions that met business objectives and improved security. These projects included significant process changes, contributing to enhanced access control and risk mitigation.•Proficient in using JIRA and ServiceNow ticketing tools.•Understanding of aggregation process flow, identity lifecycle, and account/entitlement customization in Identity (IIQ).•Troubleshoot Sail Point workflows and task failures.•Taking ownership of the end-to-end production environment after UAT testing.

• Conducted periodic reviews and assessments every 6 months to identify potential security risks and protect the ANZ Information system by ensuring our people have access to the right systems at the right time.• Assisted in the development and maintenance of user access reports and dashboards.• Assisted in raising Incidents and solving user access issues, and queries by working closely with the production support team.• Conducting regular access reviews, ensuring permissions align with job roles, and overseeing the certification process to validate access rights.• Implementing ideas and running UAT successfully for Loan automation in the New York team.• Initiated UAT for NZ SharePoint to test the macro and created process document.