• Assisted in managing and maintaining the company's network infrastructure, including routers, switches, and Dell servers. • Provided technical support by troubleshooting staff and guest devices, ensuring smooth IT operations. • Conducted data backups and ensured the security and availability of critical company information. • Configured and optimized network devices using Winbox MikroTik to enhance connectivity and performance. • Organized and coordinated meetings… Show more • Assisted in managing and maintaining the company's network infrastructure, including routers, switches, and Dell servers. • Provided technical support by troubleshooting staff and guest devices, ensuring smooth IT operations. • Conducted data backups and ensured the security and availability of critical company information. • Configured and optimized network devices using Winbox MikroTik to enhance connectivity and performance. • Organized and coordinated meetings, conferences, and training sessions to support IT operations. • Managed patch panels to maintain and organize network cabling systems. • Diagnosed and resolved network issues, improving network efficiency. • Collaborated with colleagues and supervisors to resolve technical problems and streamline operations. Show less

• Assisted in managing and maintaining the company's local area network (LAN) infrastructure.• Provided technical support for desktops, laptops, printers, and other IT equipment.• Installed, configured, and updated software applications, including operating systems and productivity tools.• Conducted training sessions and workshops for employees on IT best practices, cybersecurity awareness, and new technologies.