Daniel De Chavez Email & Phone Number

Fulham Gardens, South Australia, Australia

Adelaide, South Australia, Australia

• Incident Management - Proactive checkouts and monitoring to avoid service outages or limit their impact. Troubleshooting and fault isolation to restore service when necessary. • Change Management Planning and Configuration Implementation - Coordination of changes at the CAB and periodic quality reviews with Engineering. Implementation of tasks assigned to Network Operations and support for those implemented by Network Engineering. • Service Requests, Network Maintenance, and Operational Support - Executing requests for analysis or support. Representing Network Operations’ strategic initiatives such as vendor service level reviews, Asset Management, and Capacity Management. Coordination and support for pro-active maintenance activities required to keep the infrastructure in good health.

Angeles, Central Luzon, Philippines

Advanced Diploma, Information Technology

Bachelor Of Science - Bs, Computer Engineering