Manage and rota a team of 15, assign duties and motivate staff to achieve targets Analyse sales figures and liaise with marketing and trading teams to maximise sales within budgetsManage and address stock control including shrinkage and stock loss, whilst maintaining accurate records of pricing, sales and footfall Guarantee that all corporate and legal regulations and procedures are metAchieve organisational set targets and KPIs, ensuring a consistently high standard of presentation that utilises space to enhance the customer experienceResponsible for cash office processes, appraisals, disciplinaries and recruitment decisionsWork alongside my area’s cash office specialist to provide support across the area

Supported the Store Manager to improve store efficiencies and organisation, whilst aiming to increase sales by delivering above expectation Effectively lead to inspire and develop individuals, ensuring optimum engagement and outstanding team performance Identified needs for coaching and development within my team to guarantee that high standards are met and maintainedImplemented and instilled initiatives in line with wider company strategic vision

Day to day running of store, including accepting and checking of deliveries, completing inventories and processing stock using HHTs and till systems Merchandising and commercial branding, and the devising of promotional displaysLeading team alongside store management

Part of the Morrsions Crewe team for over five years, where I worked as both a daytime trading and night crew team member. Here is where I laid the foundations for my retail career