Daniel Dowd Email & Phone Number

Universal City, Ca, Us

• outline, script, and build e-learning modules• outline, script, and deliver in-person trainings, as needed• coordinate with partners in other lines of business to address training needs with correct solution• oversee a portion of the on-boarding program and perform on-boarding, as needed• work cross-functionally to scope and implement a new training and authorization program • create/modify graphical content for use in e-learning

Universal City, Ca, Us

• wrote/revised maintenance manuals, procedures, checklists• manipulated graphics for use in documentation• researched content from OEM manuals and other external sources• worked cross-functionally with Engineering, EHS, and other groups

Van Nuys, Ca, Us

• developed PDF (Acrobat and LiveCycle) field service forms• worked with IT to create PDF forms import to ERP system• developed XML schema and XSLT to enable data transition from XFA PDF form to FRACAS database• wrote/revised procedures and troubleshooting guides• edited reports submitted to government agency for grammar, format

• in-person instruction• coaching (swim)• lesson planning• evaluation of instruction

• instructional design, both independent and cross-functional• direct instruction• coaching (swim)