Daniel Dowd Email & Phone Number

Universal City, CA, US

• outline, script, and build e-learning modules
• outline, script, and deliver in-person trainings, as needed
• coordinate with partners in other lines of business to address training needs with correct solution
• oversee a portion of the on-boarding program and perform on-boarding, as needed
• work cross-functionally to scope and implement a new training and authorization program
• create/modify graphical content for use in e-learning

Universal City, CA, US

• wrote/revised maintenance manuals, procedures, checklists
• manipulated graphics for use in documentation
• researched content from OEM manuals and other external sources
• worked cross-functionally with Engineering, EHS, and other groups

Van Nuys, CA, US

• developed PDF (Acrobat and LiveCycle) field service forms
• worked with IT to create PDF forms import to ERP system
• developed XML schema and XSLT to enable data transition from XFA PDF form to FRACAS database
• wrote/revised procedures and troubleshooting guides
• edited reports submitted to government agency for grammar, format

• in-person instruction
• coaching (swim)
• lesson planning
• evaluation of instruction

• instructional design, both independent and cross-functional
• direct instruction
• coaching (swim)