Daniel Downes Email & Phone Number

At TIS UK I support a dealership network on Toyota/Lexus and white label (Redline) insurance products. My remit covers 15 brands across 60 sites within a large dealer group, including used car supermarkets plus smaller groups of 3-5 centres. I offer training and development of sales teams in regards to effective qualification, presentation and sale of value add products. Manage long term development programs and support in order to see consistent and sustainable growth in value add product… Show more At TIS UK I support a dealership network on Toyota/Lexus and white label (Redline) insurance products. My remit covers 15 brands across 60 sites within a large dealer group, including used car supermarkets plus smaller groups of 3-5 centres. I offer training and development of sales teams in regards to effective qualification, presentation and sale of value add products. Manage long term development programs and support in order to see consistent and sustainable growth in value add product sales. Tracking and analysis of sales, run rate, penetration and areas of opportunity from raw data - using this to report to the wider business, as well as spot trends or issues as they happen. Review and plan with business managers, sales managers, general managers and group directors to work towards a common goal and aspirational target. Maintaining the brand relationship with group directors and brand directors, addressing performance and needs from every level. Show less

At GardX engage I was responsible for new and existing business using our suite of digital tools focusing on enhanced customer engagement from research/discovery phase through to enquiry and purchase. I worked on identification of New Business Opportunities and developing new relationships, from Top 100 retailer groups to independent retailers. Seeing through set-up and implementation of products including working with website providers, directors and sales teams including training on new… Show more At GardX engage I was responsible for new and existing business using our suite of digital tools focusing on enhanced customer engagement from research/discovery phase through to enquiry and purchase. I worked on identification of New Business Opportunities and developing new relationships, from Top 100 retailer groups to independent retailers. Seeing through set-up and implementation of products including working with website providers, directors and sales teams including training on new systems. Maintaining key relationships within my delegated territories and client base. Identifying opportunities existing within adjacent clients - Protect/Assure customers - and introducing digital suite through referrals, cold calling/emails and site visits with relevant account managers Show less

Hungerford

As Retail Manager, my role consisted of managing our incoming enquiries, structuring offers including finance and insurance quotations, managing customer retention, and handling external and internal issues/grievances. I took on the challenge of using every tool available to me, as well as creating my own tooling to track and increase profitability, as well as conversion ratio, ensuring that we made the most of every opportunity. The role allowed me great flexibility, in which I maximised… Show more As Retail Manager, my role consisted of managing our incoming enquiries, structuring offers including finance and insurance quotations, managing customer retention, and handling external and internal issues/grievances. I took on the challenge of using every tool available to me, as well as creating my own tooling to track and increase profitability, as well as conversion ratio, ensuring that we made the most of every opportunity. The role allowed me great flexibility, in which I maximised everything I could to ensure our KPI's were reached, while improving profitability from chassis, finance and insurance. - 2019 Dick Lovett MINI Hungerford won MINI Retailer of the Year for Used Cars, and were nominated for Overall Retailer of the Year. - 2020 Dick Lovett MINI Hungerford won 2020 Retailer of the Year for Retail Sales, and nominated again for Overall Retailer of the Year. - 2021 Dick Lovett MINI Hungerford won 2021 Retailer of the Year Focus Award for MINI Electric Sales, and nominated again for Overall Retailer of the Year and Retail Sales. During my tenure Dick Lovett Hungerford MINI had one of the highest customer retention rates in the country, with 2020 finishing 2nd for retained finance customers and 3rd in 2021. Show less

Mini Hungerford

During my time as a Sales Executive at Dick Lovett Hungeford, I was part of an excellent team that transformed the business bringing it to being on of the top performing MINI retailers in the country. Managing my own business, as well as leaning on the team for support, I was able to start a successful career as a Sales Executive, frequently finishing the year as one of the top sales executives in MINI, and in Dick Lovett Group. In 2019 my consistent performance, as well as my passion for brand… Show more During my time as a Sales Executive at Dick Lovett Hungeford, I was part of an excellent team that transformed the business bringing it to being on of the top performing MINI retailers in the country. Managing my own business, as well as leaning on the team for support, I was able to start a successful career as a Sales Executive, frequently finishing the year as one of the top sales executives in MINI, and in Dick Lovett Group. In 2019 my consistent performance, as well as my passion for brand and product knowledge and extensive dedication to the business and brand, offered me the opportunity to apply for the Retail Manager role within Dick Lovett MINI Hungerford. Show less