Volunteer with the Raisers Edge Support Team, Raisers Edge is the database software used• Responsible for User Administration• Produced multiple ‘Dashboard Panels’ (Panels are Report tools used within the database) for productivity reports and financial information among others• Trained new users in the formal training structure created by hospice• Trained users in database features such as query creation and use, dashboard panel creation and use• Created multiple database queries upon user request• Aided in constant database record maintenance (dealing with issues such as duplicate records, information updates, relationship management, ensure cease mailing requests are ensured etc.)• Efficient in exporting data from the database