Daniel Eaves Email & Phone Number

Odenton, Md, Us

Columbia, Maryland, United States

Quantico Base, Virginia, United States

• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for one major or several minor initiatives simultaneously.• Planning, organizing, directing and tracking all aspects of projects, including technology, schedule, cost, contract management, client management and customer satisfaction. • Build and maintain strong relationships with all stakeholders, to ensure contract performance is aligned with customer objectives, maintain transparency regarding project issues, obtain essential decisions, and provide consultative feedback to improve operational efficiencies. • Manage a portfolio of complex initiatives that span one or multiple lines of business.• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.• Performs duties as Contracting Officer Representative (COR) as required. Serves as COR in support of other projects when assigned.• Lead several cloud migration initiatives through full project lifecycle. • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders.• Participate in the Scrum ceremonies as part of the Iteration: Iteration Planning, Daily Standups, Backlog grooming, Retrospectives, Iteration and System demos.

Quantico Base, Virginia, United States

Exercises delegated managerial authority to oversee the overall planning, directing and timely execution of operational program activities, several program segments or comparable staff functions. Oversees the revision of extended plans, goals, and objectives for the programs or projects within the portfolio, as directed.Formulates and executes IT acquisition and project schedules in coordination with multiple subcontractor and technology vendor partners, both large and small. Performs duties as Contracting Officer Representative (COR) as required. Serves as COR in support of other projects when assigned. Prepares, coordinates and conducts post-implementation ROI analysis. Serves as a point of contact (POC) to support and assist other PMs managing projects and employing Microsoft Office Project Server (MOPS). Exercises proficient use of Microsoft Project Professional, Microsoft Project Server, SharePoint and the MS suite of office products. Performs application administration and user support for Project Server. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and efficiency. Troubleshoots and resolves issues experienced by users of all project management tools supported from the PMO. Troubleshoots and resolves issues with project schedules and other project documentation in coordination with PMs as assigned to provide feedback to prompt updates and corrections. Makes recommendations to develop or improve processes and procedures.Assists with the capital planning and investment control (CPIC) coordination. Performs tasks as the CPIC point-of-contact (POC) for business owners as assigned to ensure proper completion of project justifications, cost benefit analysis and problem framing slides in the standard format with acceptable content and language. Coordinates timelines for document submission to the PMO for review and processing through the CIO and the various committees of IT governance.

Washington Dc-Baltimore Area

• Assist in the design and implementation of the Program Management Plan and applicable sub-plans (including Risk Management, Change Management, Scope Management, Schedule Management, Communications Management, Stakeholder Management, and Quality Management) based on existing templates. • Assess the current state of assigned projects; identify key gaps in communications and schedule integration; and perform risk and other oversight functions, comparing those with Program-defined standards and guidelines. • Conduct project and program meetings with required stakeholders. • Proactively oversee and monitor project activities, based on standard processes, to increase level of successful product deliveries. • Coordinate with Project Manager, Project Team, Client, and other stakeholders in implementing standard processes. • Proactively review integrated project plans and identify risk areas and manage resolutions/ mitigation. • Ensure that program meets or exceeds expectations by overseeing all program activities to include, but not limited to, schedule, scope, budget, risk and quality control. • Facilitate activities between the company, customers, and partners, providing continual status reports and resolving issues in a timely manner. • Manage customer expectations regarding the program and related activities. • Explore methods for improvement and make recommendations to company management and customers for improving and/or enhancing the program. • Actively engage in change management with stakeholders to ensure successful acceptance and readiness of delivered solution. • Participate in backlog management and assist client in scope prioritization. • Assist the client in identifying deficiencies or ambiguities in contract language or program documentation. • Provide operational support for deployed applications and systems.

Charlotte, North Carolina Area

• Lead Strategic and tactical capacity for Sampling and Test Development.• Optimize work assignment coming out of Planning & Intake – outputs include reporting/schedules to supported teams, notifications to impacted critical stakeholders, opening and completion of applicable fields in sub-intakes, adjustments to changes in work load at the associate level, etc.• Through close partnership with CTOs, provide key tactical capacity analysis for use in PIE/TO conversations to influence intake of new work and execution schedule of existing tests, including providing key updates to the SLT.• Partners with clients to improve the effectiveness of strategy, process, people or operations, leveraging influencing skills to gain support.• Provides comprehensive input into SOP, including annual content reviews and regular maintenance for process changes.• Evaluating new opportunities and implementing changes for current capacity planning inputs and processes.• Responsible for developing and maintaining capacity plans and resource optimization data.

Charlotte, North Carolina

• Participate in credit examinations and the monitoring of various commercial credit portfolios such as Small Business, Global Commercial Banking, Global Corporate & Investment Banking, Bank of America Leasing, Special Assets Group and Global Markets.• Forecasting resource requirements based on the annual plan• Manage resource scheduling using the current excel based tool• Attending/hosting meetings regarding ongoing capacity management• Participating in annual planning and ongoing execution routines to stay abreast of resource requirements• Data reporting metrics to support the various portfolio across the bank. • Developing the Annual Capacity Plan which includes: administering and participating in the skills assessment, intake and assessment of resource requests, optimization of resource requests, and alignment of skills/capabilities.• Intake and review of capacity needs, ongoing scheduling/rescheduling of resources, time tracking. • Establishing coverage activities and resource requirements for annual coverage plan. Including socialization and approval.• Transforming data into the formats and metrics which are required for the given analysis or report or reconciling sourced data with other internal or external data, known benchmarks, firm publications, or other trusted sources.

• Planning and Defining Scope, activity planning and sequencing, resource planning and developing project schedules. • Work closely with upper management to make sure that the scope and direction of each project is on schedule, as well as other departments for support.• Risk Management and Mitigation Planning. • Acts as the primary point of contact and integration for the project. • Administratively manage the process of product backlog items being added to the backlog.• Collaborate and provide insight to Product Owners to identify and address critical program and/or product needs.• Provide assistance to development teams by facilitating discussions with Product Owner to clarify or adjust user stories and acceptance criteria.• Provide support and subject matter expertise to communicate with Product Owners and development teams to solve any requirements issues, assist with user story definition, and ensure alignment with program established product goals and development timeline. • Facilitate weekly IPT meetings to communicate the overall status of the project to the various teams. • Participate in the Scrum ceremonies as part of the Iteration: Iteration Planning, Daily Standups, Backlog grooming, Retrospectives, Iteration and System demos.

• Coordinate with ES Program/Project Managers and stakeholders in implementing standard processes.• Assist in developing improved processes for project management.• Tailor Project processes as they benefit the ES clients and projects as directed by the Sr. Project Manager.• Assist the ES Project Managers with the design and implement of the Program Management Plan and applicable sub-plans (including Risk Management, Change Management, Scope Management, Schedule Management, Communication Management, Stakeholder Management, and Quality Management).• Assist the ES Project Managers in the setup of various logs, including risk, issues, decisions, and lessons learned. • Execute project monitoring and oversight activities.

• Review contract terms and conditions across the south and west region to ensure compliance with policies, legal requirements, and customer specifications. Process contracts received daily from branch offices which support Physicians’ offices, Travel Nurse Agencies, Nursing Homes, and any type of health facility within the regions. Coordinate execution and filing of all signed contracts with controllers and account managers. Exercise sound judgment when complying with Maxim’s policies & legal requirements.• Communicate recommended contract changes to internal and external audience. Answer questions and interpret contract terms and conditions for internal employees. Advises management of contractual rights and obligations.• Provide day to day support to Account Managers and other employees in connection with the sale of company products and services. All non-standard clauses are brought to the attention of the Team Leader and/or Manager.• Complete weekly tracker of contracts processed along with the status and pending issues to ensure efficient workflows. Make note of all contract red flags and depending on the issue, forward to legal for review. Provide feedback to assist the controller with daily business decisions.

Washington D.C. Metro Area

• Enter up to 200 customer subscription agreements (contracts) monthly, up to 20 invoices and credit memos weekly. Review and approve contracts for various clients. Resolve customer billing issues and process customer correspondence daily. Provide data into the monthly revenue report. Heavy interaction with clients, customer service, and Accounts Receivable to ensure requests are addressed timely and accurately.• Complete related reporting action items including reversal reports, account statements, market totals and credit /debit adjustments. Process cancellations and provide input into cancellation review and timely processing.• Assist in identification of system and software issues as they occur escalating to the Contracts Manager. Participate in weekly team meetings to share information. Review and resolve customer account issues.• Collaborate with sales administrator to ensure contracts and addenda terms and conditions are clearly identified, as well as the correct pricing. Draft client correspondence related to addition/modification of subscriptions and cancellations and refund requests.

• Maintains databases, and coordinates and tracks activities and communications to ensure goals are accomplished within the prescribed time frame and budget parameters. Responsible for the documenting and tracking of project deliverables by interfacing with program staff to ensure timely data entry for real time status reporting.• Prepare and process up to 400 invoices, purchase orders, and expense reports weekly for 8 different clients, including Verizon, AT&T, Sprint, T-Mobile, and American Tower, using SAP system and Client Websites. Maintain spreadsheet by client tracking all outstanding invoices. Update computerized and manual accounting systems daily performing functions varying in complexity.• Communicate outstanding client purchase orders and past due invoices to the collection manager and leadership weekly. Prepare and transmit monthly Purchase Order expiration report. Prepares status reports as required.• Review and maintain SAP projects to ensure billing accuracy.• Collaborate with the sales department to generate client estimates and quotes bi-weekly.• Greets and directs all visitors, including vendors, clients, job candidates and customers when needed. Proactive communication with customers and clients via telephone and e-mail. Works closely with the PMO Customer Solutions Manager to ensure project progresses on schedule and within prescribed budget.