Daniel Estrada Email & Phone Number

Phoenix, Arizona, United States

As a corporate receptionist, I play a vital role for over 25,000 companies around the world by answering their calls and being the business’ first point of contact. On top of answering their calls, I also make sure their calls are transferred over to the business owner or manager as needed. If they are not available, I will collect contact details from the caller and arrange for a call from the business. Every business is different. It ranges from law firms needing to schedule their appointments to car buying companies providing their customers with instant quotes on their cars. Being in the corporate department, I also handle more complex calls dealing with bigger companies. Many of the calls are disgruntled clients that are having issues, therefore patience and great customer service is greatly needed to succeed.

Peoria, Arizona, United States

As a sales consultant, I was responsible for taking customers through a thorough process supported by established selling steps policies and procedures. I was able to develop and relay a high level of product knowledge around vehicle features and benefits. I would also maintain athorough follow up system that would encourage repeat and referral business and would contribute to customers’ satisfaction, loyalty and long term clientele. I was able become very proficient in overcoming objections from customer by pressing for specifics and explaining the benefits of my product, allowing me to be very successful in closing deals

Phoenix, Arizona, United States

As a Banker, I devoted much of my day to building long term relationships with our customers, in person and by phone. One of my main responsibilities was to understand and uncover customer financial needs and provide suggestions. As a personal banker I took pride in being a top performing banker in sales, loans and customer follow ups. I also have 4 years of personal and business banking experience and am very knowledgeable in the loan process including taking applications, processing applications setting up appointments and following up with customers to close documents over the phone or via email. While most of the job was performed in the stores, I was one of the key bankers responsible for reaching out and visiting businesses. I would present business employees with financial solutions and service with a main goal of gaining their business as customers.