Foundever: Just Energy & Tara Energy & Amigo Energy. Position: Bilingual Sales Agent – Energy Advisor Tasks: Sales representative for Just Energy, Tara Energy and Amigo Energy in Texas. • Solid customer service skills to find out customers real needs to present them the best product/service or opportunity features they could get with any of the companies. • Negotiation skills using sales words to make the buying process easier for them. I also offered exclusive addons for their electric services like compensations of carbon, autopay. Also, I transfered the call to home water specialists for additional sales. Furthermore, recompilation of customers information like date of birth, social security number to try to lower their entry cost by performing a credit check and see if they are required to pay or not a deposit to get electricity service started. Lastly, I did record of the legal reading of terms and conditions to make sure the customer is secured and determined with me and the company to close the deal. • Increase my sales, leveraged by post-sales customer service with possible referrals. • Appointment Schedule with my clients/follow ups, to complete a verification of their personal documents. I did active listening to clients on phone calls and give them a prompt response via email. • Exceed established metrics for gross sales, net sales, that I am proud of exceeded them. • Cooperate as a team to achieve established metrics to meet the requirements of senior administrative and company leaders. Increase my sales leveraged by post-sales customer service with possible referrals.Exceeded established metrics for gross sales, net sales, customer satisfaction.

Customer service agent and operations agent. I worked for Comcast company helping customers mainly with technicall issues for internet, tv and mobile until the campaigne closed. Then I was transfer to work for the campaigne of Turo that rents vehicles in the USA. My responsability as a operations agent was to accept, decline and ban clients from the company, I was in charge of reviewing documents making sure they were legal and looking for criminal mugshots of every request to join and make a decisition to approved or reject. I gain experience of dealing with people refusing the decision of rejection.

Search for properties according to the assigned area, then show the properties, negotiate offers, manage the administrative and legal procedures related to the sale or rental of the property, finalize the delivery of the property and provide post-sale customer service.