Primary responsibilities of this role are managing the company's cloud-based technology infrastructure and security controls, with a focus on implementing proactive improvements. This involved evaluating and testing new software solutions, security controls, planning technology upgrades, general troubleshooting, and incident response. Worked across multiple time zones in order to coordinate with an international team. Day to day tasks included general trouble shooting and maintenance of a multi-OS group of approximately 250 devices (Azure, Intune, and Jamf Pro/Protect). In addition, supported end users through a Jira Service Desk based IT ticket system. Additional responsibilities included front and back-end vulnerability triage/management (Snyk), administration of Okta (Identity Engine Device Management (FastPass) and SSO setup, as well as general administrative tasks), and working closely with migration experts in combining multiple O365, GSuite, and Zoom tenants. Was also responsible for the setup and maintenance of our Azure/Intune instance, including the troubleshooting and setup of autopilot as well as patch management and security controls. Personal work projects included utilizing Okta Workflows in order to automate several projects, including onboarding/offboarding with integrations into Jira, Slack, and Asana.

Provided assistance to students in topics relating to digital forensics and general information technology, including hard drive imaging, drive analysis, registry analysis, PRTK, volatile memory analysis, and traffic analysis.In addition, assisted program chair in creating new course work for future classes, i.e., cyber security CTF challenges.

Provided first set of edits for scientific papers related to lignocellulosic materials, primarily consisting of clarifying and consolidating ideas for easier readability of the paper as well as grammatical corrections