Daniel Frye Email & Phone Number

Germany

Responsible for delivering Data Center solutions built atop the Microsoft Windows Server platform. Provides support of Microsoft operating systems, including Windows Server 2008(R2) Operation and management of Active Directory, System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM) and Exchange Server. Implements virtual hosts and machines using Hyper-V technologies. Support data center technologies, including TCP/IP networking, SANs (Storage Area Networks), backup systems, and data center facilities management.

Landstuhl Germany

Managed the PACS Systems for radiologist 24/7 support to include Synapse, Powerscribe, PACSbridge, medweb and SWAT.Worked with Fuji engineer to continually come up with solutions for compatibility issues and performance upgrades. Troubleshot all issues with Radiology applications and came up with solutions to continue the functionality of radiologist.

Landstuhl Germany

Executed installation, configuration, troubleshooting and maintenance of systems, network, and desktop computing environment while providing 24/7 support for 4000+ users and medical providers in a fast-paced level I trauma center.Provided network/systems administration functions using Active Directory to create and manage domain user accounts, OU management and group policy. Managed the network print server that provides printing services for five locations in three countries that fell under the medical center’s footprint

Germany

Maintained 16 facilities on Vogelweh and Ramstien Germany. Provided first response in customer support for all computer related issues.Configured multiple ISP networks and maintained all MIL net computers for each facility. Upgraded 100+ computers to replace out dated equipment. Upgraded Windows OS to 2007 overcoming multiple compatibility issues with software and external hardware. Maintained computer inventory for all sections and managed Remedy, a help desk solution for tickets.

Germany

Managed Remedy ticket system for all NIPR/SIPR computers. Maintained 57 C2 applications & 700+ common clients installing and maintaining printers, computer, laptops and all related peripherals. Provided C2 fault isolation and troubleshooting solutions CSA support for 350+ 603 AOC/ACOMS personnelMaintained data security to update 700+ computer systems using remote access & software patch reporting tool. Responsible for daily administration of USAFES Air and Space Ops Center network with 24TB of storage.