Daniel G.
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Daniel G. Email & Phone Number

Help Desk Support Specialist at Advisory Solutions
Location: Brooklyn, New York, United States 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Help Desk Support Specialist
Location
Brooklyn, New York, United States
Company size

Who is Daniel G.? Overview

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Daniel G. is listed as Help Desk Support Specialist at Advisory Solutions, a company with 22 employees, based in Brooklyn, New York, United States. AeroLeads shows a matched LinkedIn profile for Daniel G..

Daniel G. previously worked as Senior System Administrator at Intrinsic Technology Group and Escalation Team Supervisor at Electric. Daniel G. holds Aas, Information Systems from Kingsborough Community College.

Company email context

Email format at Advisory Solutions

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Advisory Solutions

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Profile bio

About Daniel G.

Hey, I’m a seasoned helpdesk support technician, with 16 years of experience performing setup, maintenance and repair of computer, printing, mobile and network systems. This includes ADDS and SaaS . I have acquire many certificates within those year, some permanent, some temporary, from vendors such as Comptia, Apple, Cisco, Microsoft, Dell, Lenovo, Lexmark and HP. I graduated college with an Associate’s degree of Applied Science in Computer Information Systems. This included Programming, and Data systems. I have worked in corporate and non corporate environments, In the field, office and hybrid.

Current workplace

Daniel G.'s current company

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Advisory Solutions
Advisory Solutions
Help Desk Support Specialist
New York, United States
Website
Employees
22
AeroLeads page
9 roles

Daniel G. work experience

A career timeline built from the work history available for this profile.

Escalation Team Supervisor

New York City Metropolitan Area

  • Managed a helpdesk team of level 2 technicians.
  • Final point of escalation between the Team and Manufacturer support.
  • Support the team administratively and technically to maintain an 90%-100% SLA.
Oct 2022 - Nov 2023

Level 2 Queue Lead

New York, United States

  • Serve as the ultimate escalation point for the Level 2 team.
  • Provide support in advanced configuration and troubleshooting.
  • Offer mentorship to junior agents.
Mar 2022 - Oct 2022

Network Operations Engineer

New York, United States

  • Setup, maintained and decommissioned Network environments.
  • Managed server and client updates in corporate and non-corporate environments.
  • Configured firewalls, switches and Access Points for Cisco, ubituiti, palo alto, sonicwall decices.
Jul 2021 - Mar 2022

Level 3 Technician

Manhattan

  • Interact with customers using customer services best practices.
  • Troubleshot computer, networking, printing and Saas related issues.
  • Built configuration and scripts for exchange and Azure AD.
Nov 2018 - Jul 2021

Apple Admin

New Hyde Park, NY

  • Managed update schedules for Apple devices and generated restore images for them using Apple
  • Configurator and similar tools.
  • Scripted solutions to network issues using Java.
Aug 2009 - Nov 2018

Technical Field Agent

New York, United States

  • Provided hardware repair services for computer systems from various manufacturers, including Apple, Lenovo, Dell, HP, and others.
  • Performed printer diagnostics and replaced parts for a range of manufacturers.
  • Engaged directly with customers to deliver satisfactory resolutions to their issues.
Aug 2009 - Jan 2018

Tutor

Kingsborough Community College
  • I Instructed clients on the proper way(s) to diagnose a programming problem and trained them on techniques to use to sort out the bugs.
  • I evaluated the client’s potential to comprehend the tasked assignment given to them and tailored custom instruction strategies for each individual client.
  • I maintained detailed records of my client’s attendance, punctuation and progress in both physical work and subject matter comprehension.
Oct 2007 - Feb 2008
2 education records

Daniel G. education

A+, Information Technology

Per Scholas Institute Of Technology
FAQ

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What company does Daniel G. work for?

Daniel G. works for Advisory Solutions.

What is Daniel G.'s role at Advisory Solutions?

Daniel G. is listed as Help Desk Support Specialist at Advisory Solutions.

Where is Daniel G. based?

Daniel G. is based in Brooklyn, New York, United States while working with Advisory Solutions.

What companies has Daniel G. worked for?

Daniel G. has worked for Advisory Solutions, Intrinsic Technology Group, Electric, Electric Ai, and Agilant Solutions, Inc..

How can I contact Daniel G.?

You can use AeroLeads to view verified contact signals for Daniel G. at Advisory Solutions, including work email, phone, and LinkedIn data when available.

What schools did Daniel G. attend?

Daniel G. holds Aas, Information Systems from Kingsborough Community College.

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