Daniel Gade Email & Phone Number

Tempe, Az

Depalma'S Team Usa Llc.

Defining and executing all corporate and program level operations for 8 branches including all regional marketing, acquisition, development, and performance related activities. Manage all phases of corporate projects including documenting requirements, gathering cost estimates, defining scope, and delivering on a predefined schedule. Directly oversee remote branch location staff, including 6 leaders and 18 staff employees, for the purposes of coordinating administrative and customer programs controls, resolving conflicts, and engineering strategic solutions. Develop standard methodologies, tools, procedures and reporting to drive consistency and improve operational efficiency. Understand key drivers of client satisfaction and collaborate on key communications in order to drive value-based deliverables. Taking responsibility for all the administrative processes within the office, and for assisting the owners in setting measurable objectives and key performance indicators.

Mesa, Az

Owned and managed a regional 2,300 sq./ft. Martial Arts franchise including all facets of the business and day to day operations. Implemented new programs, negotiated contracts, managed payroll/taxes, and developed 6 front counter/on-floor staff. Crafted and coordinated clear communication strategies across marketing, customer retention, and class calendar. Acted as Chief Instructor designing curriculum, leading all class activities, and facilitating all progress management for students and instructor staff. Developed valuable relationships with customers and strategic partners alike including corporate franchise management teams and local schools.

Mesa, Az

Managed a regional 1,700 sq./ft. Martial Arts franchise including all facets of the business and day to day operations. Collaborated with ownership to implement programs, attract new students, and execute class schedules. Acted as Chief Instructor leading all class activities and facilitating all progress management for students and instructor staff. Ensured excellent customer experience and escalated customer concerns as necessary. Developed strategic relationships with clients, businesses, and local schools. Regularly create and deepen relationships with members and enhance their sense of belonging by reaching out directly to members.