Business Class Account Manager
Morrisville, Nc
Effectively sold Time Warner Cable products and services to new and existing prospects Consistently achieved a monthly sales quota by adding new lines of service (Primary Service Units; PSUs). Met established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc. Handled all prospects with courtesy and professionalism; Established and maintained a high level of prospect satisfaction in all interactions. Acted as a product consultant when promoting, recommending and selling the value of Spectrum Business products and services. Informed prospects of our product pricing model and Spectrum Business’ competitive advantage compared to other service providers. Effectively balanced new lead generation versus follow up efforts. Create a strong follow up plan that will allow for greater efficiency and increased sales conversion rates. Ensured database information is accurate and complete.