Daniel Ginter Email & Phone Number

Winnipeg, Manitoba, Canada

Calgary, Canada Area

Expera delivers World-Class IT Managed Services and Cyber Security Solutions that keeps your business secure, agile, and productive and gives you a competitive edge.As the trusted technology partner for hundreds of leading businesses across Canada, Expera helps drive innovation and digital transformation to help you thrive and realize a competitive advantage.From Managed Services and Cyber Security to Strategy & Advisory, Intelligent Cloud, and Modern Workplace Solutions, Expera partners with your business to deliver exceptional support, robust security, and dynamic strategy.We are your IT Experts for the New Era.

Calgary, Canada Area

- Responsible for all day-to-day IT tasks for corporate clients- Responsible for all IT projects, tasks, and emergencies for both corporate and residential clients- Responsible for re-programming internal database to meet modern needs of the company- Responsible for server installation, maintenance, monitoring, and disaster recovery of all corporate clients- Responsible for time-tracking, billing, and invoicing of clients

Calgary, Canada Area

- Assisted in deployment and set up of networking devices in both Lab and Client settings- Assisted in troubleshooting of network devices in both Lab and Client settings- Configured and maintained a site-to-site VPN for a 25 user office. Configured and maintained local area network as well.

Calgary, Canada Area

- Hired to act as a migration specialist in a Canada-wide computer refresh project- Responsible for training of users on the new systems, as well as Tier 1/2/3 support within the environment- Acted as team lead in St John’s, Newfoundland to replace the machines of 400 users- Responsible for the information gathering process (User names, locations, machine information, application information) for both Calgary and St John’s- Responsible for the upload of data to and management of the project’s SQL Database- Appointed to the role of Field Escalation Point, handling all issues and concerns from users and technicians at remote locations- Instrumental in re-imagining the migration process, allowing the project to reach their goal by the date set

Winnipeg, Canada Area

Hired to perform Tier 2 / 3 support as part of a team servicing various enterprise level clients; ranging in size from a single 25 computer site, to an interprovincial corporation encompassing hundreds of machines.Technologies used:Firewalls (Cisco, SonicWall, Fortigate)Switching and Routing (Cisco, HP, DLink)Server Software (Windows 2008 R2, Ubuntu 11.04 Server)Server Hardware (HP ProLiant DL380, HP ProLiant ML350)Operating Systems (Windows XP/Vista/7, Ubuntu 12.04 Desktop, Mac OSX)Phones (Cisco, MiTel, Blackberry(BES))Key Achievements:Solely responsible for implementing and maintaining a Linux Apache/PHP server as a back end for a team of developersPlayed an integral role in upgrading a 100 computer corporation to a Microsoft Office 365 Cloud environmentAppointed as Technical Lead for the City of Selkirk, taking primary responsibility for all technical issues and queries that may arise within the client’s environmentAppointed as Technical Lead for DeFehr Furniture, taking primary responsibility for all technical issues and queries that may arise within the client’s environment

Steinbach, Mb

Recruited to perform on-site Tier 1 / 2 / 3 support for 300 employees working in a Windows XP environment. Support was extended to 30 networked laser printers/copiers, a locally hosted MiTel phone system, as well as the boardroom projection and audio systems.Technologies used:Switching and Routing (Cisco)Circuit, Cell and IP phones (MiTel and Cisco, Blackberry(BES))Printers (Panasonic and HP)Key Achievements:Categorizing of Shipping Office’s purchase order database into an annual / monthly form factor, saving hours of employee time each dayGained key proficiencies working in the MiTel web interface, allowing prompt configuration and troubleshooting in a MiTel PBX environment

Winnipeg, Canada Area

Recruited to act as lead, and sole technician performing a computer refresh project encompassing the production plants in Winnipeg and Brandon, as well as the main offices and feed mill in Landmark, MB. In addition to upgrading the necessary systems, also recruited to act as Tier 1 / 2 / 3 support for all end users within the company.Technologies used:Switching and Routing (Cisco)Desktop and Laptop hardware (Lenovo, Dell)Printers (HP, Lexmark, Panasonic)Operating Systems (Windows XP, Windows 7)Key Achievements:Personally imaged, prepared, transported and installed over 100 desktop and laptop computers in two months’ timeGained valuable experience in project and time management

Winnipeg, Canada Area

Recruited to work as part of a 15 person team replacing 14500 government machines within the province of Manitoba. Duties included preparation and installation of all necessary software, physical installation of all machines and peripherals, as well as next day and continued Tier 2 / 3 support for all replaced hardware and software.Technologies used:Desktop and Laptop hardware (HP)Imaging software (Windows Deployment Services)Disk erasing software (Blancco)Key Achievements:Working in a team environment, had the opportunity to learn a great amount about a large variety of information technologyPlayed a key role in performing a very large, very successful computer refresh project for a high profile client