Daniel Gonzalez Email & Phone Number

Automotive and truck parts, service, and fleet management businesses have proven to be a challenging and dynamic industry that continues to test our best practices in sales, service, customer service, and fleet cycle time management. I've proven to be an effective manager in these areas of our business. I have successfully improved on parts, labor sales, and overall fleet management with high CSI scores in several fixed operation departments across various brands. My automotive career began in 1987 with National Tire Whole-Seller while attending school at Maryland University and actively serving in the Virginia Army National Guard during the Desert Storm conflict. I started my dealer experience with Brown Automotive Group in 1989. I achieved Sales Master status for outstanding sales performance and accumulated four President’s Awards from American Honda for excellence in customer service. I continued my automotive career with Radley Automotive, where I achieved five Precision Team Awards and ten consecutive Customer Service Excellence Awards during my ten-year tenure with the organization. My most challenging yet rewarding role has been working with Sheehy Auto Stores as their Corporate Fixed Operations Director. Working with dozens of qualified managers and keeping track of 20 service departments for this wonderful organization has enhanced my ability to perform at a high pace, a high-stress and challenging environment. I love the automotive, truck, and fleet management business; no other career could be more rewarding and competitive. I am now embarking on a new role as the Deputy Director of Operations for the Department of Vehicle Services, Fairfax County, Virginia. I manage a fleet of over six thousand vehicles and equipment and a team of two hundred highly trained technicians. This is a new chapter in my career, and it gives me great satisfaction to serve my community and Fairfax County.

Listed skills include Automotive, Customer Retention, Customer Satisfaction, Vehicles, and 18 others.