Joshua Colman Email & Phone Number

- Manage 12-person, year-round program team, delivering on program deadlines, replacing and enhancing existing processes, and improving team communication.- As Project Officer for more than 40 contractors, established compliance procedures, introduced new communication practices, developed formal review criteria, and improved contractor’s ability to meet quality standards. - Act as County Staff Liaison to Sports Commission, a public commission reporting to the County Board.- Assist in the development of training system for 225+ employees. Generate and update content, integrate with LMS system, and conduct regular reporting/tracking.- Conceptualized and developed SharePoint websites increasing team efficiency, communication, and collaboration.

Park Services Division, Park Authority-Oversee and deliver monthly and annual financial reporting for division, including revenue/expense reporting for 25+ cost centers.-Act as system manager for Park Authority software solution, providing end user support to 30+ locations.-Extract, manipulate, analyze, and present findings on a wide variety of division performance statistics, including financials, customer demographics, purchase trends, retention, and more.-Develop and implement customer outreach and marketing program, including creating content and producing regular html email blasts.

-Asses, plan, implement, and evaluate a wide variety of programs, classes, and events in a large-scale recreation center.-Valued member of management team involved in all operations of recreation center.-Supervise, hire and train upwards of 30 staff members involved in all applicable operations.-Direct all facility membership operations, including sales, marketing, customer service, etc.