- Managed and trained 25+ developers and system administrators- Completed 11 consecutive 3rd-party PCI Compliance audits (2012-2022)- Developed & maintained web-based software with a front-end in HTML/CSS/jQuery and a back-end in .NET/C#- Increased company revenue 6x over 13 years through continuous development & innovation.- Managed complete lifecycle of 100+ Windows servers in the following roles: web servers running IIS, Microsoft Sql database servers with a combined 5000+ databases, AD Domain Controllers, and all supporting roles, software, and services- Architected a website builder that now hosts 700+ websites on Amazon AWS infrastructure- Successfully recovered from catastrophic server failures with minimal data loss. Catastrophic failures were limited to one instance every 4-5 years due to regular maintenance and monitoring.- Reduced daily offsite backups from 12 hours to 1.5 hours and saved significant bandwidth expenses- Wired an entire building with 150+ network endpoints. Administered networks and equipment, including Dell SonicWall firewalls- Maintained 100+ office computers, phones, and devices. Regularly performed updates and resolved wide-ranging issues from hardware and software failures to user training- Introduced common development practices from the ground up, including the use of Subversion, syntax checking, unit testing, and code reviews- Implemented Windows Active Directory (AD) network-wide from the ground up. Managed all user and computer accounts, permissions, file shares, printer shares, and group policies, on the domain - Enabled and administered Windows Server Update Services (WSUS), LDAP for SSO, and a Windows Certificate Authority - Security Monitoring: Reviewed and responded to daily logs and alerts for all areas of the server and office environments. Fixed, patched, or otherwise resolved issues as they arose, including isolating and resolving long-term/legacy performance issues.

- Taught coding and debugging principles to students- Reviewed assignments for logical and technical accuracy

- Built and maintained an internal website for tracking $500,000+ of computer assets- Designed tools for enhancing customer support services- Interacted with clients to solve problems and provide necessary training

- Interacted with other volunteers in a team setting- Developed inter-personal skills through daily contact with internationally diverse individuals