Daniel Guerra Email & Phone Number

Houston, Tx, Us

Houston, Texas Area

Interacted and effectively communicated with domestic and international agents to initiate and complete all Ocean and Air, Imports and Exports for a major Freight Forwarder in Houston, TX.Collected and prepared all documentation and procedures necessary for import/export services and verified all documentation necessary for approval of shipments, dock clearances and necessary compliance proceduresManaged logistics and coordination for pick-up, transport, and delivery of goods and materials and between transport and warehouse personnel.Communicated any delays in shipments to respective clients and managed issues or customer concerns.Processed invoices according to purchase orders and maintained payable and receivable documents and completed billing per quotes and/or agreed rates while capturing destination payables per INCO terms and US Customs regulations.Have a comprehensive knowledge of national and world economy and state/federal rules along with regulations on imports and exports with familiarity of domestic and international trade protocols.Familiarity with international laws and regulations, tariffs, shipping routes, shipping service providers, and experience handling, generating, and tending to valuable accounts/inventory.

South Texas/ Northern California

Conducted negotiation and renegotiation of residential and commercial cable/internet Accounts.Excelled in customer retention through negotiation, and customer service skill sets.Serviced multiple cities and counties through out South Texas and Northwest California. Completed contract and commission jobs with Time Warner, and Charter CommunicationsCollected fee's and maintained record keeping of accounts and equipment Was a key member in a launch team that initiated a new area of operations in Victorville, CA.

Sonoma, California (Carneros)

♝Tasting Room: Responsible for customer services, recommendation of wines, providing a wine bar atmosphere, taking orders and delivering wine.♝Production: Hand punching of “caps” of fermenting wine – post harvest/ pre-aging. Also, assisted in transferring to different barrels and filtering.

Sonoma, California

♝Tasting Room: Responsible for customer services, recommendation of wines based on customer description, providing a wine bar atmosphere and took orders and delivered in tasting room and outdoor terrace.♝Wine Education: Gave tours of the winery and facilities, explained history of Frexinet and the Carneros Wine Region, described the cultivation of Pinot Noir and Chardonnay Varietals. Explained the Champagne method of making a sparkling wine, showed how production line worked, went into actual champagne caves. Hosted a guest count of 10-50 people at a time.♝Sales: Private tours and tastings for Industry VIP’s (winemakers, sales reps, magazine reps, restaurant owners, TV personalities, European Royalty, and Consulate Representatives). These tours were similar to public tours, but more formal. The private tours provided tastings of 5-12 wines, in depth descriptions and background of the wines. These were used as sales initiators and deal closers. I was, also, responsible for translating these tours into Spanish.

Mexico City Area, Mexico

♝Collegiate level English for corporate executives: grammar, reading skills, conversation, and public speaking. Trained by professional teachers to instruct and put together a variety of lesson plans.

Bachelor'S Degree, International/Global Studies And Communications

Activities and Societies: Lambda Pi Eta Honor Society Study focus in International Politics/ Economics, Urbanization, Energy Security.

Trade Control And Corruption Compliance

Course detailing U.S. Laws and regulations that affect cross-border trade, including import/export requirements, export controls.

Associate'S Degree, Liberal Arts

Associate'S Degree, Spanish

Photography

Activities and Societies: Del Mar College: Photography I, II, III University of St. Thomas: Digital Photography Professional Photography.