Daniel Hale Email & Phone Number

Mobile, United States

Tampa, Florida

Washington D.C.

Engage business and management acumen to supervise daily activities of all claims processes, training, and quality control. Apply subject matter expertise, analytical comprehension, and attention to detail in order to schedule, investigate, process, and negotiate claims using multiple estimating formats. Demonstrate experience with Xactimate, XactContents, MS/B Integriclaim, Simsol. In addition to business programs such as Excel and Word, I have expert skills with PowerPoint, Microsoft Access, and SQL Databses. Utilize exceptional communication skills to collaborate extensively between carriers, adjusters, clients, and IT staff to meet standards and deadlines. Leverage software and technical proficiency to excel in business networking and develop multiple business websites and employee intranet portals.● Successfully devised and implemented various certified training classes to instruct and develop new employees● Recognized for strong ability to resolve complex issues quickly and tactfully, as well as use interpersonal skills to lead management staff through demanding and stressful situations

Employed multidisciplinary expertise in commercial, residential, and flood claims to evaluate and document claims and ensure they are processed appropriately. Utilized critical assessment skills to carefully evaluate claims in a wide variety of environments, including Outside Claims, Inside Claims, Hazmat Claims, Daily Business Claims, and Flood. I negotiated across multiple internal and external organizations to approve final payments and estimates.● Responsible for successful set-up of a mobile support center for field adjusters and providing technical assistance, software support, compliance, and claim file assembly● Functioned as Team Leader and Manager to direct and support associates with fast track, claim coordination, and file examining